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Work at Home Customer Service Agent (Full-Time & Part-Time) (GA)
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Job Description
- Req#: 48149
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Hourly pay plus bonuses available
- Paid training and paid time off for a healthy work-life balance
- Comprehensive health benefits including medical, dental, and vision coverage
- Opportunities for career growth and internal promotions
- Flexible schedules and a casual dress code for a comfortable work environment
- Engage in daily contests with potential prizes, including electronics and vacations
What to Expect (Job Responsibilities):
- Listen to customers to understand their needs and resolve issues effectively
- Utilize technology and systems for account management tasks
- Identify sales opportunities and apply relevant skills to enhance customer experience
- Explain products and processes clearly to customers
- Escalate customer dissatisfaction appropriately to the managerial team
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How to Stand Out (Preferred Qualifications):
- Experience in customer service or technical support roles
- Strong problem-solving and conflict resolution skills
- Familiarity with Windows operating systems
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #RemoteWork #FlexibleSchedules
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