Remote Jobs

Work at Home Customer Service Agent (Full-Time & Part-Time) (WY)


PayCompetitive
LocationWyoming/New York
Employment typeOther
  • Job Description

      Req#: 48147
      Employer Industry: Business Process Outsourcing (BPO)

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Paid Time Off and paid holidays to take the time you need
      - Participate in contests with cash bonuses and prizes
      - Comprehensive health benefits available after 60 days of employment
      - Fun, engaging work environment with a casual dress code
      - Paid training to learn new skills while earning a paycheck

      What to Expect (Job Responsibilities):
      - Listen to customers, understand their needs, and resolve customer issues
      - Utilize systems and technology to complete account management tasks
      - Recognize sales opportunities and apply sales skills to upgrade
      - Explain and position products and processes with customers
      - Ensure first call resolution through problem-solving and effective call handling

      What is Required (Qualifications):
      - Must be 18 years of age or older
      - High school diploma or equivalent
      - Excellent organizational, written, and oral communication skills
      - Ability to type swiftly and accurately (20+ words a minute)
      - Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

      How to Stand Out (Preferred Qualifications):
      - Strong team orientation and customer focus
      - Ability to thrive in a fast-paced environment where change and ambiguity are prevalent
      - An aptitude for conflict resolution, problem-solving, and negotiation

      #BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #FunWorkEnvironment

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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