MCI Military
Work-at-Home Inbound Sales Agent
This job is now closed
Job Description
- Req#: 45806
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Opportunity to earn competitive compensation with potential bonuses.
- Participate in daily, weekly, and monthly contests that include cash prizes and rewards.
- Comprehensive health benefits available after 90 days for full-time employees.
- Paid Time Off to ensure work-life balance.
- Significant advancement opportunities through internal promotions.
- Engaging and collaborative work environment with a casual dress code.
What to Expect (Job Responsibilities):
- Handle inbound and outbound customer contacts in a professional and timely manner.
- Utilize training and knowledge to address customer inquiries and promote products and services.
- Resolve customer issues while ensuring a positive customer experience.
- Document and process customer orders accurately in the appropriate systems.
- Attend training and team meetings to stay updated on processes and product knowledge.
What is Required (Qualifications):
- Must be 18 years of age or older.
- High school diploma or equivalent.
- Excellent organizational, written, and oral communication skills.
- Ability to type swiftly and accurately (20+ words per minute).
- Basic knowledge of Microsoft Office Suite and understanding of the Windows operating system.
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or inside sales in a contact center environment.
- State or Federal work experience.
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #WorkFromHome
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