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Work Incentive Specialist
7 days agoWhat's your preference?
Job Description
- Req#: eb2c21ea-6a7d-44fe-bb87-a84b36e8e110
Employer Industry: Disability Services
Why consider this job opportunity:
- Salary up to $20.19 per hour
- Opportunity for monthly bonuses
- Comprehensive benefits package including health, dental, and vision insurance
- Flexible work schedule with the potential for remote work
- Supportive and collaborative work environment that values your opinion
- Professional development opportunities through a self-driven improvement approach
What to Expect (Job Responsibilities):
- Serve as the primary point of contact for employed beneficiaries in the Return to Work program
- Handle inbound and outbound calls effectively while managing conversations
- Build rapport with beneficiaries and redirect conversations as needed
- Review correspondence and complete necessary forms
- Educate beneficiaries about the Social Security Administration Ticket-to-Work program and encourage ongoing participation
What is Required (Qualifications):
- High School Diploma or GED required; Bachelor's degree preferred or equivalent experience
- One (1) to two (2) years of customer service experience
- Ability to learn, retain, and apply information effectively
- Strong organizational skills and ability to multitask in a fast-paced environment
- Excellent written and verbal communication and customer relations skills
How to Stand Out (Preferred Qualifications):
- Highly motivated and target-driven with strong critical thinking and problem-solving skills
- Flexibility and adaptability in response to change
#DisabilityServices #CustomerService #CareerOpportunity #RemoteWork #ProfessionalDevelopment
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