Remote Jobs
Workflow Processing Specialist - remote/hybrid
4 days agoWhat's your preference?
Job Description
- Req#: 14113
- Responsible for daily preparation of call center workflow
- Responsible for accurate data entry of incoming prescriptions and refills
- Responsible for maintaining prescription refill requests
- Responsible for Foundation Assistance management
- Responsible as a backup for inbound/outbound calls as required
- Responsible for accurately selecting billing and shipping methods for incoming patient orders
- Provide clinical services in TherigySTM
- Provides resolution to customer service issues to ensure member satisfaction
- Work with members to provide resolution to payment related issues on accounts/orders
- Maintain and keep reasonable production as determined by supervisor
- May assist in orienting and training new employees
- Responsible for completing all mandatory and regulatory training programs
- Perform other duties as assigned
- Must be available, and on-time for scheduled work shifts.
- Must be able to work nights as required.
- Minimum: High School Diploma or GED
- Preferred: Pharmacy technician or related certification
- Past experience in a customer service related field
- 6-12 months experience as a pharmacy technician
- Drug test
- Initial and continuous exclusion and sanction/disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position
- Broad knowledge of medications, physician orders, and pharmacy systems
- Strong communication skills
- Outstanding customer service skills
- Excellent organization skills
- Ability to multitask and prioritize
- Excellent computer and keyboarding skills
Overview
this is a remote/hybrid role.
Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees
Job Summary: Responsible for all aspects related to entering of medication orders and workflow management.
Responsibilities
Job Duties:
Qualifications
Attendance Requirements:
Educational Requirements:
Experience:
Special Conditions of Employment:
Job Skill Requirements:
Compensation:
$18.00-21.00 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.