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Customer Service & Call Center jobs in Massachusetts

195 jobs in Massachusetts, each with its own page on Talentify. Page 1 of 4.

These are the Customer Service & Call Center jobs in Massachusetts on Talentify, each with a page of its own and a link to apply on the employer's own site.

Customer service and call center jobs are the people a customer reaches with a question, a problem or an order to place. The work involves answering calls, chats and emails, looking up accounts, explaining products and policies, resolving billing and service issues, processing orders and returns, and passing complex cases to the right team. Roles in this category include customer service representatives, call center agents, customer support specialists, member and client services representatives, sales support agents and team leads. Employers include retailers, banks and insurers, telecom and utility companies, health plans, travel companies and outsourced contact centers. A role may be based in an office or contact center, or remote with a set schedule and equipment requirements.

Written with AI assistance and reviewed by Talentify.

What do Customer Service & Call Center jobs in Massachusetts pay?

Of the 195 Customer Service & Call Center jobs on Talentify in Massachusetts, 78 list pay per hour.

Taking the midpoint of each listed range, the middle half pay 16.50–23.50 USD per hour and the median is 21.50 USD per hour.

70 of these 78 name no currency; they are counted as USD because the jobs are in the United States.

Pay as employers listed it, not adjusted or verified. Updated 2026-11-13.

Computed on 2026-11-13 from the pay in 78 listings.

Hiring history on Talentify

Of the Customer Service & Call Center jobs Talentify has listed in Massachusetts, 46 closed from September to October 2026, after a median of 42 days open.

Based on jobs Talentify has listed. Updated 2026-11-13.

Of 32 Customer Service & Call Center job pages Talentify has listed in Massachusetts that closed between September 1 and October 14, 2026, 7 (22%) had a new opening within 30 days.

Based on jobs Talentify has listed. Updated 2026-11-13.

Where in Massachusetts are these Customer Service & Call Center jobs?

Cities in Massachusetts with the most of these Customer Service & Call Center jobs on Talentify.

  • Boston 8 jobs
  • Worcester 8 jobs
  • Natick 7 jobs
  • Wilmington 6 jobs
  • Sharon 5 jobs
  • Somerville 5 jobs
  • Springfield 5 jobs
  • Canton 4 jobs
  • Marlborough 4 jobs
  • New Bedford 4 jobs

Who is hiring Customer Service & Call Center jobs in Massachusetts?

Employers with the most Customer Service & Call Center jobs in Massachusetts on Talentify.