Lead Medical Assistant

We're seeking an experienced and motivated Lead Medical Assistant to help lead our clinical team in a fast-paced podiatry practice. This role is ideal for a Medical Assistant who enjoys mentoring others, supporting physicians, and serving as a leader within the office while continuing to provide exceptional patient care.

The Lead Medical Assistant performs all responsibilities of a Medical Assistant while serving as the primary resource for the clinical team. Acting as a liaison between management and staff, this position helps maintain efficient workflows, supports training and development, and fosters a positive, team-oriented environment.

Essential Functions/Responsibilities (other duties may be assigned):

• Serve as the primary resource and point of contact for Medical Assistant staff
• Lead by example by demonstrating professionalism, teamwork, and exceptional patient care
• Anticipate and plan for physician and clinic needs to ensure efficient daily operations
• Train and onboard new Medical Assistants and educate staff on new procedures and workflows
• Assist with interviewing and hiring Medical Assistant candidates
• Support staff scheduling and help ensure appropriate clinic coverage
• Oversee medical supply inventory and coordinate ordering as needed
• Assist with annual Medical Assistant evaluations and performance reviews
• Monitor the cleanliness, organization, and functionality of medical office equipment
• Perform all Medical Assistant clinical duties, including assisting physicians with patient care and in-office procedures
• Communicate personnel concerns and operational issues to management while providing support and guidance to staff

Required Skills and Experience:

• High School Diploma or GED
• Medical Assistant program completion or 3+ years of clinical experience
• CMA or RMA certification preferred
• 2 year of leadership experience preferred
• 3 years of healthcare experience
• Knowledge of health insurance processes, pre-authorizations, insurance verification, medical terminology, CPT codes, and ICD coding preferred
• Ability to work in a fast-paced environment and assist wherever needed
• Strong multitasking, communication, and customer service skills
• Ability to travel between local office locations, as needed
• Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams

Benefits Offered:

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

Physical Requirements:

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

• Sit, talk, hear, and use hands to write, type, or operate office equipment
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
• Perform repetitive motions, including reaching overhead and typing
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
• Maintain peripheral vision, depth perception, and focus adjustments

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.