Lead Medical Support Assistant

The Lead Medical Support Assistant serves in the VA Care in the Community (CITC) Department at the Nebraska-Western Iowa Healthcare System, Omaha, Nebraska. The Lead MSA provides expertise, guidance and direction and has responsibilities related to providing administrative support, coordination, and technical assistance in the planning, development, and maintenance of an effective, comprehensive and integrated Community Care Program at this Medical Center.

Duties

VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs
Total Rewards of a Allied Health Professional

The LMSA within CITC will assist in planning and development of necessary procedures, schedules, and activities to ensure compliance with department of Veterans Affairs (VA) Central Office Directives. The incumbent is skilled in project management, time management and process improvement, which includes the ability to develop new or improved solutions to complex technical problems. They work closely with all of Community Care's leadership and/or designee to ensure standardized practices are being followed. They are responsible for the assigned workload within the section and assistance with coverage for employee work schedules. The incumbent monitors the progress of work and makes adjustments on a priority basis to ensure timeliness measures are met. The incumbent reports to the supervisor on employee performance, process errors, training needs, and disciplinary issues.

Major duties include (but not limited to):

Requirements