Medical Assistant

Premier Health Partners, PC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community.

We are seeking a skilled and compassionate Medical Assistant to join our ambulatory team. As a Medical Assistant you will also be crossed trained to perform Patient Services Representative duties. You will play a crucial role in providing high-quality patient care and support to our medical staff. If you have a passion for helping others and possess the necessary medical knowledge and skills, we encourage you to apply.

📍 Location: 5844 Southwestern Blvd Hamburg NY 14075
🏥 Department: Family Medicine
🕒 Shift: Full-Time | Monday–Friday, 7:30 AM – 4:30 PM

Job Duties

• Prepares patient for examinations by rooming patient, taking vital signs, height/weight, reason for visit, screenings, and recording medical histories
• Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays
• Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs.
• Performs routine lab tests and collects and labels laboratory specimens
• Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed.
• Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities.
• Assists with answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs.
• Obtains patients insurance information, demographics, and prior authorizations for testing.
• Ensures cleanliness of patient rooms, stocks and reorganizes medical supplies and manages inventory
• Ensures patient confidentiality in compliance with HIPAA regulations
• Participates in staff development and staff meetings
• Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members
• Perform other duties assigned by management.

Benefits: We offer a competitive salary and benefits package. The hiring range is between $18.00 to $21.00* per year/hour. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA—plus dental, vision, life insurance, and great discounts!

Qualifications

Education:

• High School diploma or equivalency
• Basic Life Support (BLS) Certification, preferred
• Certification as a Medical Assistant, preferred

Experience:

• 1 year experience as a medical assistant in an ambulatory care setting, preferred

Skills & Competencies:

• Proficient in performing clinical tasks such as taking vital signs, updating patient chart information and recording other medical data
• Excellent communication and interpersonal skills to interact with patients, families and healthcare team members
• Familiarity with Electronic Medical Records (EMR) and other healthcare technology
• Critical thinking, time management, strong communication, problem-solving, and ability to handle various clinical situations.

Premier Health Partners, PC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.