Medical Assistant

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

Under the supervision of the Nursing Manager and Providers, Medical Assistants perform routine administrative and clinical tasks within scope of practice. The Medical Assistant is accountable for performing patient care activities associated with the personal needs and comfort of clinic patients, assisting members of the nursing and clinical team and maintaining a clean, safe environment.

KEY ESSENTIAL FUNCTIONS

• Provide superior quality care to patients within the patient center approach in the Acacia Network model.
• Assist other medical staff as requested while practicing within their scope and limits of training.
• Assist in obtaining medical history and vital signs.
• Provide assistance in care planning and care coordination with nursing and clinical teams, providers, and other programs within the agency.
• Explain appointment procedures, special instructions from providers, and medical procedures to patients as well as address other areas of concern within scope of practice.
• Complete medical records in accordance to organizational policy and procedures.
• Attend staff and organizational meetings as requested.
• Demonstrate flexibility with dual roles within the program by assisting with front desk support, stocking supplies in exam rooms, and as provide phlebotomy, EKG, and perform various assessment tools with the supervision of nurse manager and providers.
• Administrative duties include but not limited to: registration, answering telephones, greeting patients, updating and filing patients' medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging intake admission and laboratory services, and handling billing as required, daily reports, annual physical and medication take-home review reports and schedules.
• Clinical duties include but not limited to: admission intake, taking medical histories and recording vital signs, PPD implant, collect and prepare laboratory specimens, explaining treatment procedures to patients, preparing patients for examination, and assisting the physician during the examination.
• Perform additional relevant duties as requested by supervisor/manager and have ability to adjust to clinical functions as necessary and perform such tasks within scope of practice.
• Maintain compliance with overall organizational policies and procedures.

REQUIREMENTS

• High School Diploma/GED required.
• Associates Degree in healthcare or medical office setting preferred.
• Valid and verifiable Medical Assistant Certification preferred.
• Minimum of three (3) years practical experience in medical office setting preferred.
• Ability to work on a strong team of professionals in a culturally diverse environment.
• Strong interpersonal, organizational and communication skills.
• Ability to multitask and to work and function under pressure.
• Makes decisions within well-defined parameters or the completion of own tasks only.
• Computer literate
• Must obtain Mandated reporter (2 hours) prior to hire date.
  • Website info: https://nysmandatedreporter.org/TrainingCourses.aspx

WHY JOIN US?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.