Medical Records Technician

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Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

At Logan Health, we're more than just a healthcare provider – we’re a community. Nestled in the heart of Montana, we are committed to delivering exceptional care to our patients while fostering a supportive and collaborative work environment for our team. As a member of Logan Health, you'll be part of a dynamic team that values compassion, innovation, and excellence. We offer opportunities for growth, comprehensive benefits, and a chance to make a meaningful impact in the lives of those we serve. Come join us and experience the Logan Health difference, where your passion meets purpose in a place, you’ll be proud to call home

Location: Logan Health Medical Center – Kalispell, Montana

Schedule: Full Time Day shift, 40 hours per week.

As a Medical Records Technician, you’ll play a critical role in supporting daily office operations, maintaining patient records, and ensuring compliance with HIPAA and legal standards. Key responsibilities include:

• Preparing and managing patient charts
• Scanning, indexing, and categorizing documents
• Responding to requests professionally and promptly
• Conducting quality audits on scanned records
• Assisting with data management, reporting, and resolving issues

Qualifications:

One (1) of the following is required:

• Minimum one (1) year of work experience in an administrative office
• Minimum one (1) year of work experience in a healthcare setting
• Post-high school or vocational training

Additional Requirements:

• Strong customer service skills with professional phone etiquette
• Ability to multi-task in a fast-paced environment
• Experience with Electronic Medical Records (EMR) preferred
• Knowledge of medical terminology preferred
• Proficiency in Microsoft Office Suite and the ability to learn new software
• Excellent organizational, critical thinking, and communication skills
• Commitment to confidentiality and teamwork

Key Responsibilities:

• Assist with daily office operations and provide backup as needed.
• Prepare, scan, and organize patient records per department procedures.
• Process medical record requests in compliance with HIPAA and legal requirements.
• Perform quality audits and resolve discrepancies in patient records.
• Maintain supplies and equipment, coordinating repairs as necessary.
• Run reports, merge accounts, and analyze patient records for deficiencies.
• Respond promptly to requests and collaborate with team members to meet departmental needs.

Who We Are Looking For:

A self-starter who thrives in a team environment and is detail-oriented with strong organizational skills. You should be comfortable managing sensitive and confidential situations with professionalism and tact, while maintaining the highest standards of accuracy and efficiency.

Logan Health takes great pride in offering its employees a comprehensive benefits package that includes:

• Health, Dental, and Vision insurance
• 401(k) with generous matching
• Life and disability insurance options
• Critical Illness and Voluntary Accident options
• Paid time off, Holiday pay, and Illness bank
• Tuition Reimbursement Program
• Employee referral bonuses
• Employee Assistance Program (EAP)
• Wellness coaching, incentives, and more
• Discounted Logan Health Fitness Center membership

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Day Shift - 8 Hours (United States of America)

Schedule:

Day Shift. Full Time, 40 hours per week.

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Reference checks
• Drug Screening
• Health and Immunizations Screening
• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.