Medical Support Assistant (Advanced)

The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model within the Transfer Office at Gulf Coast Veterans Healthcare System (GCVHCS), Biloxi, MS. The work involves specialized administrative judgment and the flexible use of a wide range of administrative flow processes relating to access to care across multiple facilities, specialties, and community resources.

Duties

Total Rewards of a Allied Health Professional

The Advanced Medical Support Assistant (AMSA) will schedule, cancel, and re-schedule patients' appointments and/or consults; enter no show information; monitor the electronic wait list; prepare for clinic visits, monitor both inpatient and outpatient appointments for areas of responsibility; ensure that encounter forms are completes to obtain appropriate workload credit; verify and update demographics and insurance information. This series includes work that requires a practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment, knowledge of standard procedures, utilizing medical records, and medical terminology. The primary duties of the Medical Support Assistant (Advanced) may include but are not limited to:

Requirements