Medical Support Assistant

This position is located at the Brownsburg, IN Community Based Outreach Clinic (CBOC), Richard L. Roudebush VA Medical Center. The Medical Support Assistant is responsible for performing a variety of technical support duties that facilitate the work of physicians, nurses and other members of the medical facility who provide direct patient care.

Duties

The Medical Support Assistant (MSA) is responsible for performing a variety of technical support duties that facilitate the work of physicians, physician assistants, nurses, nursing assistants, and other members of the medical facility who provide direct patient care. MSAs are considered chief sources of patient care and patient flow information. The MSA is a key member of the patient care team providing crucial administrative advice and guidance. The MSA performs clerical work in support of the care and treatment given to patients. The incumbent may work in the Call Center, Urgent Care, or in an interdisciplinary care team within a primary care team or specialty clinic on an infrequent basis. The incumbent performs duties related to scheduling per the National Scheduling Directive and will interface with personal computer (PC) applications as well as numerous Vista applications and Federal Electronic Health Record (EHR).

Requirements