Medical Support Assistant

About the Position: This position is located at Naval Base Health Clinic Mayport.

Salary negotiation may be available for those candidates who are new to Federal service.

This is a Direct Hire Solicitation

Duties

• Performs a full range of administrative medical support duties including patient appointment scheduling, rescheduling appointments for outpatients/inpatients with general specialty clinics and outside medical installations.
• Performs a variety of clerical and administrative functions, seeking assistance to answer recurring questions and resolve problems.
• Responsible for the reception and provision of customer service to all staff, patients, families, and their visitors entering and leaving the facilities to ensure security and information flow.
• Receives telephone calls and visitors; answers questions regarding cancellation of appointments, clinic hours, release of information, services available and relays messages to supervisor or appropriate employee.
• Operates a personal computer to input, store, retrieve and manipulate data.
• Assembles records in accordance with regulations.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• This position requires the incumbent to have Tuberculosis testing.
• Lifting up to 15 pounds may be required.