MRI Tech Assistant

As the MRI Technical Assistant, you will support MRI technologists, radiologists, and departmental operations by performing a combination of clinical support, patient care, and multi‑skilled clerical duties. This role ensures a smooth patient experience, accurate documentation, safe workflow, and efficient coordination of MRI services.

DUTIES AND RESPONSIBILITIES:

1. Patient Reception & Customer Service

• Greet and assist patients, visitors, and staff in person and by phone.
• Answer all calls professionally and courteously.
• Provide clear explanations of MRI procedures, expectations, and wait times.
• Monitor the waiting area, offering updates, comfort, and support

2. Patient Preparation & Clinical Support

• Escort patients to changing rooms and MRI suites.
• Perform preliminary screening, including medical history, MRI safety questionnaires, and implant verification.
• Provide pre and post‑procedure instructions as directed by technologists.
• Assist technologists with patient positioning, immobilization, and comfort measures.
• Respond quickly and appropriately to emergency situations.

3. Workflow, Equipment & Supply Support

• Maintain a clean, organized, and safe MRI work environment.
• Stock linens, coils, supplies, and contrast materials as appropriate.
• Report equipment malfunctions promptly.

4. Scheduling, Documentation & Electronic Systems

• Schedule MRI appointments and obtain insurance verification/authorization.
• Ensure accuracy of patient records and visit documentation.
• Prepare medical records for technologists, radiologists, and patients.
• Upload outside imaging and merge into PACS or Power Share.
• Assist with image delivery via PACS, digitizer, or disc burner.
• Perform Meditech functions such as entering orders, processing history, and film sign‑out.
• Maintain HIPAA compliance at all times.

EDUCATION AND RELATED EXPERIENCE:

Required:

• High School Diploma or equivalent.
• Medical terminology knowledge.
• Strong organizational, communication, and telephone skills.

Preferred:

• Experience in radiology, MRI, or patient‑facing clinical support.
• PC‑based computer skills and familiarity with Meditech, PACS, or imaging systems.