Operations Administrator

Operations Administrator in Baltimore, MD

At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems.

More Than a Job: A Mission

We are seeking a dedicated Operations Administrator who thrives on precision, collaboration, and continuous improvement. In this role, you will support operational excellence and ensure that every process contributes to the reliability and efficiency of our rail systems. You’ll work alongside passionate professionals who share a commitment to safety, sustainability, and innovation.

Your Role, Your Impact

• Process and track work requests and service tickets through completion.
• Assist with preventive maintenance scheduling and compliance.
• Maintain records associated with inspections, repairs, warranties, lost and found process, service contracts, and facility assets.
• Support response activities related to facility incidents and operational disruptions.
• Assist the Facilities Manager as an additional point of contact for facility related concerns.

You'll work with sharp, committed teams solving complex challenges that shape the future of mobility, ensuring seamless integration of business and technology.

What You Bring

• High School Diploma or equivalent
• 2 years of administrative assistant experience.
• Proficiency with Microsoft Office applications; Excel, Word, PowerPoint, and related applications.
• Experience with database management and accurate recordkeeping (SES experience a plus).
• Ability to collect and organize data and develop reports.
• Strong administrative and documentation skills.

How Success Is Measured

• On-time delivery of operational reports and process updates.
• Effective collaboration and support across production and maintenance teams.
• Reduction in process errors and improved operational efficiency metrics.

Alstom, A Great Place to Grow

• Work with advanced digital tools driving the future of sustainable mobility.
• Contribute to global projects that have tangible local impact in Baltimore.
• Access continuous learning and career development through Alstom University.
• Salary Range: 65K-75K

Here, progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.