Operations Coordinator

This is a part-time position

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Qualifications

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must have a High School diploma or GED
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have at least two (2) years of administrative, operations, customer service, project coordination, or office support experience
• Must have strong organizational and time management skills with the ability to manage multiple priorities
• Must have proficiency with Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint
• Must have strong attention to detail and ability to maintain accurate records
• Must have the ability to work independently while collaborating with cross-functional teams
• Must have the ability to maintain confidentiality of sensitive information

Preferred Qualifications:

• Have an associate's degree or bachelor's degree in Business Administration, Marketing, Interior Design, Communications, Project Management or a relevant field
• Have a valid driver’s license and ability to travel occasionally for trade shows, HOA meetings, and customer events
• Have presentation and public speaking skills
• Have experience with color selection, color matching, or architectural color programs
• Have experience creating presentations, binders, marketing materials, or customer-facing documentation
• Have experience coordinating events, trade shows, or customer engagement activities
• Have experience working with CRM systems, digital archives, or project management software

Responsibilities

• Complete color crossovers of existing schemes and create digital and/or physical binders for review, once approved then order binders. Also create and add new color schemes that coordinate and are cohesive with existing schemes
• Submit schemes to be included on our website through online archives. Send “scheme link” to community managers.
• Create scheme binders for select communities that are prohibited to be online
• Provide support with organizing and attending tradeshows, HOA committees, networking events to reconnect and strengthen relationships
• Occasionally assists with meeting with HOA board members and managers to discuss color and paint needs
• Color board presentations – may include existing schemes being modified, renders with existing and new schemes or just general color interests
• Customer color matching – Select homes that represent majority, general color matching, complete a digital or physical binder for review
• Updating and completing all new Excel crossover lists for competitor and old SW schemes, and more as they come along
• Work with other districts for special requests and needs
• Maintains and organizes paper and electronic logs, forms, files, binders, and other documents, prepares items for storage or destruction, and assists in maintaining the security and confidentiality of applicable information
• Performs basic office duties, such as copying, filing, typing standard documents, data entry, maintaining accurate records and preparing documents for internal and external use
• Offer creative suggestions for improvement and develop new and unique approaches to current processes
• Supports operations and color program coordination across assigned district(s)
• Maintains districts community color schemes, digital archives, and physical sample binders
• Coordinates multiple concurrent customer and community projects while meeting established deadlines