Patient Access Representative

East Portland Surgery Center has an opening for a full time Patient Access Representative.

East Portland Surgery Center is one of Portland’s leading multi-specialty surgery centers, performing cases in pain management, GI, general surgery, orthopedics, urology, plastics, ophthalmology, gynecology, ENT & Spine. Our facility is accredited by Accreditation Association for Ambulatory Health Care (AAAHC).

What You Will Do (Job Summary):

• Interface with visitors, patients, family, physicians and insurance carriers on phone and in person.
• Meets facility budget and growth initiatives through pro-active coordination of scheduling of procedures according to facility policy to meet the needs of the patient and physician
• Supports facility budget and growth initiatives through pro-active verification of patient insurance benefits and determine co-pay based on insurance contract.
• This position will also be cross-trained in Surgery Scheduling.

Monday - Friday daytime work hours. This position will be in the surgical center. This is not a remote position.

What We Offer

USPI offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Required Skills:

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• High School Diploma or GED
• 3+ years hospital or medical office experience required
• Experience working medical insurance verifications and determining patient financial responsibility
• Strong communication and customer service skills required
• Proficiency in using electronic health record systems and other relevant software.

We are part of a much larger team with United Surgical Partners International (USPI). At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.