Patient Services Coordinator

Join our team and make a difference in patient care every day!

Location: Ocala, FL
Job Type: Full Time Position

About Us
Radiology Associates is a trusted leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive and professional environment. Join a collaborative, purpose-driven team making a real impact across our Florida communities through innovation in healthcare.

Position Overview
We are seeking a Patient Services Coordinator to join our fast-paced outpatient imaging center in Ocala, FL. In this role, you’ll be the first point of contact for patients and play a vital part in ensuring a positive and efficient experience. You will handle patient registration, verify insurance information, and provide exceptional customer service in a professional and compassionate manner.

Key Responsibilities

• Greet and assist patients in a courteous and professional manner
• Collect copays, deductibles, and outstanding balances
• Review scheduled appointments and radiology orders for accuracy
• Verify insurance information and obtain necessary authorizations
• Accurately enter demographic and insurance data into the system
• Answer multi-line phones and direct calls appropriately
• Provide excellent customer service, addressing patient needs and questions

Qualifications

• High School Diploma or GED required
• Minimum 1 year of experience in a medical office or healthcare setting
• Strong computer and data entry skills
• Excellent communication and customer service abilities
• Knowledge of medical terminology preferred
• Familiarity with Medicare, Medicaid, PPOs, and HMOs a plus

Additional Information

Equal Opportunity Employer – We comply with all applicable federal, state, and local laws.

Drug-Free & Tobacco-Free Workplace – We are committed to a safe and healthy environment.

E-Verify Participant – We participate in E-Verify to confirm work eligibility in the U.S.