Patient Support Specialist

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a part-time Patient Support Specialist to join our team in Patchogue, NY.

Assists patients in navigating the health care system, links patients to medical care, provides education and support to promote engagement and retention in care. Utilizes motivational interviewing offering patient centered care to promote medical adherence. Assists patients in reducing barriers to care and improve health outcomes. Shares lived experience strategies with patients to address issues of chronic diseases. Participates in monthly PAWH workshops and activities.

Responsibilities

• Orients new patients to the PAWH program and with health center services
• Links and supports patients to appropriate medical care
• Conducts home visits as needed
• Conducts reminder calls and follow-up for missed appointments
• Provides support, education, and adherence assistance through individual or group activities
• Assists patients with accessing benefits/entitlements
• Assists patients in navigating and accessing referral sources as needed
• Escorts patients to medical visits or other health and human service appointments
• Participates in case conference, quality improvement projects, and collaboratives to share consumer perspectives
• Participates in ongoing training supervision, and professional development opportunities on for skill development

Minimum Education Requirement: High School diploma/ GED

Job Type: Full-time

Rate: $20.00 - $23.13 per hour

Responsibilities

Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.