Payroll Specialist

About the Role

This role reports directly to the Payroll Manager and has primary responsibility for processing, reconciling and recording Payroll and related expenses for the corporate office and corporate owned centers.

A Day in the Life

• Assist with the preparation and processing of weekly and bi-weekly payrolls using ADP.
• Review payroll information for accuracy and completeness, including hourly and salary wages, overtime, bonuses, tips, allowances/special stipends, deductions, insurance, and 401K deductions.
• Review and validate employee time, PTO, bonuses, commissions, and other payroll-related earnings prior to payroll processing.
• Assist with the timely and accurate processing of employee changes, new hires, terminations, corrections, and manual checks as needed.
• Research and resolve payroll discrepancies by reviewing ADP, timekeeping, HR, and other supporting records.
• Assist with payroll-related reconciliations and identify differences for review and resolution.
• Assist with preparing payroll journal entries and supporting documentation for entry into the NetSuite accounting system.
• Assist with reconciling 401K payroll deductions and company match and provide support for 401K funding and related reporting.
• Assist with reconciling health insurance deductions to insurance invoices and supporting the allocation of expenses to appropriate cost centers.
• Assist with payroll tax reporting and research payroll tax-related questions as directed by the Payroll Manager.
• Review payroll reports for accuracy and completeness and maintain organized payroll documentation.
• Assist with reviewing payroll system changes and employee records for completeness and accuracy.
• Respond to employee and manager payroll inquiries in a timely, professional, and customer-focused manner.
• Work closely with Human Resources, Accounting, and field leadership to resolve payroll issues and ensure accurate information is reflected in payroll.
• Maintain confidentiality of employee payroll and personal information.
• Assist with payroll audits, reporting requests, and other compliance-related activities.
• Support the Payroll Manager with process improvements, documentation, and internal control procedures.
• Assist with special projects and payroll-related analysis as required.

What Sets You Apart

• Payroll processing experience – this is a hands-on role where the ideal associate will possess a complete understanding of all payroll and related activities.
• Possess knowledge of federal and multi state payroll tax and ability to apply to current and future employee base.
• Knowledge of 3rd party payroll processing systems, such as ADP Workforce Now.
• Intermediate MS Excel background.
• Collaborative – Ability to work effectively with diverse operating styles and expectations among functional leaders. A proven associate that fully embraces the EWC culture.
• Strong written and verbal communication skills. Ability to build and maintain a sustainable relationship of trust with peers and department leaders, which is established and maintained through a clear, timely, accurate, responsive, and professional communication style.
• Agility and Flexibility – Ability to respond quickly to shifting priorities and ability to handle multiple projects simultaneously to meet deadlines.
• Results orientation – An energetic, positive, upbeat, highly respectful associate with the intellect, horsepower, and personality to implement “best practices” and continuously push the Company to improved performance. A strong self-starter with a real sense of urgency.
• A respected, valued team player – A highly collegial, “team-first,” hands-on manager with good listening skills and the ability to quickly adapt to, be accepted by, and interrelate with the organization at all levels.
• An honest and forthright individual – A trustworthy colleague with unquestioned ethics and business integrity whose personal values, reputation, and management style will ensure a successful near- and long-term career with the Company.
• Passion for the brand and opportunity – The team culture is equally focused on delighting the customer as it is on creating a great environment for management and associates. The pursuit of financial success is not at the expense of corporate values and associate engagement. The successful candidate must share in this belief and bring experiences that contribute to that healthy culture.

Education and Experience

• Minimum of 1-3 year of progressive, relevant payroll, accounting, or related experience preferred.
• Previous experience supporting multi-site and multi-state payroll preferred.
• Experience with ADP Workforce Now preferred.
• Experience with payroll reconciliations and/or general ledger activity preferred.

Benefits & Perks

We offer a comprehensive benefits package designed to support your health, well-being, financial future, and professional growth.

• Health & Wellness: Medical, Dental, Vision, HDHP with HSA, employer-paid Life Insurance, Disability, Mental Health & EAP benefits
• Financial: 401(k) with Safe-Harbor Matching and additional voluntary benefits, including pet, legal, identity theft, accident, hospital, and critical illness coverage
• Time Off: 17 days of PTO (increases with tenure), 11 paid holidays, paid parental/adoption/foster leave, plus dedicated Wellness/Mental Health and Volunteer days
• Hybrid Work: In-office Monday–Thursday and remote Fridays
• Professional Growth: Up to $500 annual professional development stipend
• Employee Perks: Weekly office breakfast, Fun Committee, DE&I Council, employee discounts, and time off to vote

Benefits are generally effective the first of the month following 30 days of employment and are subject to applicable plan terms.

*This role is not eligible for Visa Sponsorship*

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.