Phlebotomist I

Phlebotomist I

FLSA: Non-Exempt

About us

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

About the role

We are looking for an employee with strong phlebotomy skills and an understanding of preanalytical procedures. Candidates with knowledge of laboratory testing and procedures are preferred. This employee will be responsible for ordering lab tests and performing specimen collection at the assigned Physicians East location. Candidates with strong teamwork and interpersonal skills will excel in this position.

Supervision Received: Reports to Director of Operations, Laboratory Manager, and Phlebotomy Supervisor

Supervision Exercised: None.

Typical Physical Demands: Requires full range of body motion including manual and finger dexterity and hand-eye coordination. Frequent walking, sitting, bending, and standing are required for extended periods of time. Lift and carry items weighing up to 25 pounds. Requires visual acuity and normal color perception.

Typical Working Conditions:

Exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.

Responsibilities

• Enter patient information into the laboratory information system (LIS), enter tests ordered by the physician into the LIS accurately and efficiently. When entering patient information and ordering tests, the phlebotomist is required to verify patient demographic information and insurance information match EMR chart and/or encounter form. The phlebotomist is also required to review the test order in EMR Link for special instructions or notes from providers. The phlebotomist is required to review test orders for completeness and accuracy. Phlebotomy staff must ensure the order in EMR Link and Orchard Harvest are the same.
• Perform venipuncture using correct order of draw. Phlebotomist must not attempt venipuncture more than twice. If the phlebotomist has attempted venipuncture twice and failed, they should ask the patient if they would like another phlebotomist to attempt collection. Phlebotomists must also collect swabs to test for: MRSA, Flu, Strep, and Throat Culture. Initial all samples collected.
• Distribute 24- hour urine collection kits and stool collection kits with proper instructions and answer questions concerning this collection from patients.
• Follow workflow as follows:
• Patient presents to lab with encounter ticket.
• Phlebotomist locates diagnostic order in EMR Link. The patient’s pending orders are reviewed. Duplicate orders are removed. Current orders are reviewed for special instructions or text from providers. Orders are also reviewed for accuracy and possible late test additions. These additions will have a caution box beside them. This means the test was added after the original order was signed. This test will NOT cross over into the LIS and must be added manually to the order in Orchard. The Send to Lab option is chosen approving the order to be sent to the LIS.
• Phlebotomist toggles over to Orchard LIS and locates the patient’s order in the Release Stored Orders Tab. Click on patient name column heading to batch all the patient’s orders together. The order is reviewed and sent to the order entry screen by double clicking on the patient’s name. Once the order entry screen is populated, the order is reviewed for accuracy and Save Order is selected. Review Release Stored Orders to ensure all tests have been ordered.
• Barcodes will print for each test ordered. Phlebotomist will then call patient back to drawing station by the encounter ticket.
• Phlebotomist should verify patient by having patient state their name and date of birth.
• Venipuncture is performed and patient will collect urine or another specimen if necessary. Phlebotomist should verify patient a second time by having patient state their name and date of birth.
• Phlebotomist signs all blood collection tubes with their initials and sends specimens to laboratory through pneumatic tube system.
• Send or transport collected specimens to the laboratory within 30 minutes of collection. If transport is delayed, phlebotomist must ensure specimen has been properly stored until transport is available.
• Ensure all stats are received in the main laboratory within 15 minutes of collection. Communicate with Laboratory Technicians about any samples not obtained or any special instructions.
• Check on colleagues working at other drawing stations when all patients are drawn at current station.
• Stock phlebotomy stations as needed. Perform an inventory at least once a week and notify person in charge of ordering supplies when items need to be ordered.
• Keep work area neat, clean, and disinfected throughout entire shift. Biohazard trash needs to be kept at an acceptable level.
• Establishes and maintains effective relationships with patients, co-workers, clinical staff, and providers. Teamwork and Customer Service are essential skills needed for the phlebotomist role. Critical thinking skills must be applied during test ordering and specimen collection to ensure accuracy. Communication with clinical staff, providers, and lab techs is essential.
• Adheres to department and office policies. Successfully perform or explain all tasks as outlined on the specimen collection evaluation form.
• Attends compliance and safety classes as offered by Physicians East. Completes annual training as required.
• Monitors Release Stored Orders daily in Orchard to ensure all orders have been processed.
• Checks Email and Flags in Centricity and minimum of three times a week to ensure
• Maintains yearly CPR certification.

Location & commitments

FT/PT/Temp/PRN role at any of Physicians East Locations: Greenville, Winterville, Farmville, Kinston, Beulaville.

Monday-Friday with hours that will vary between 7:30 am and 5:30pm.

Overtime may be required to ensure patients are taken care of, tasks are completed, and calls are returned in a timely manner.

Weekend work is rare but can occasionally be necessary.

Candidate requirements

High school Diploma or equivalent with two years’ experience performing phlebotomy or completion of a certified phlebotomy program

Affirmative Action/EEO statement

Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email careers@physicianseast.com

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.