Phlebotomist

Job Title: Phlebotomist

Job Description

This Phlebotomist role focuses on performing high-quality blood draws and specimen collection while supporting the smooth operation of patient service centers and clinics in a fast-paced environment. You will collect, process, and manage patient specimens from start to finish, provide clear and courteous explanations to patients, and help maintain accurate records and compliance with all safety and regulatory standards. The position also involves troubleshooting workflow issues, assisting with training, and recommending process improvements to enhance efficiency and patient experience.

Responsibilities

• Perform blood draws and venipunctures using straight needles and butterfly needles on diverse patient populations, including pediatric and geriatric patients.
• Collect and store blood, urine, fecal, and other specimens according to established procedures and specific test requirements.
• Explain the venipuncture and specimen collection process clearly and courteously to patients to ensure understanding and comfort.
• Match laboratory requisition forms to specimen tubes and verify that all patient and test information is accurate and complete.
• Label, centrifuge, split, freeze, and otherwise prepare specimens as required by test orders and protocols.
• Check all test requisitions or computer-generated labels against provider scripts to ensure 100% accuracy before processing.
• Package specimens securely and according to protocol for transport, maintaining specimen integrity throughout the process.
• Store specimens at the appropriate temperature and in the correct containers or tubes, following all procedures specific to each test and transport requirement.
• Record maintenance data, perform decontamination tasks, and ensure that equipment such as centrifuges is used and maintained correctly.
• Update patient information accurately in the system, including order entry and other data entry tasks related to specimen management.
• Understand and fully interpret physicians orders to ensure correct tests and procedures are performed.
• Answer telephone calls professionally, provide laboratory result information when appropriate, and respond to inquiries in a timely manner.
• Attend and participate in annual department trainings and other required educational sessions to maintain knowledge of procedures and regulations.
• Troubleshoot workflow issues, assist with training as needed, and make recommendations to improve efficiency and quality of service.
• Provide excellent customer service by engaging with patients and colleagues in a professional, respectful, and supportive manner.
• Manage the full patient process from start to finish, including greeting, collection, processing, and finalizing orders.

Essential Skills

• At least 6 months of experience performing venipunctures in a fast-paced environment.
• Proven experience performing blood draws on pediatric patients.
• Demonstrated proficiency in phlebotomy, including venipuncture using straight needles and butterfly needles.
• Strong skills in specimen handling, including blood draw, labeling, sample preparation, sample storage, and specimen management.
• Ability to work with biological samples in laboratory, blood bank, or biobank settings while maintaining specimen integrity.
• Experience using centrifuges and handling blood samples and patient specimens safely and accurately.
• Proficiency with Microsoft Office applications for documentation, communication, and data entry.
• High level of accuracy and attention to detail when matching requisitions, labeling specimens, and entering data.
• Excellent customer service skills with the ability to interact professionally and compassionately with patients and healthcare staff.
• Ability to understand and comply with OSHA and DEP regulations and internal safety procedures.
• Strong organizational and time management skills to handle multiple tasks and locations in a fast-paced environment.

Additional Skills & Qualifications

• High school diploma or GED completion.
• Phlebotomy certification is not required but experience in phlebotomy is essential.
• Experience drawing blood and managing specimens for pediatric and geriatric patient populations.
• Medical assisting or related clinical support roles is beneficial.
• Familiarity with laboratory workflows, blood bank or biobank procedures, and specimen storage requirements.
• Comfort working across multiple patient service centers and in-office phlebotomy locations within a regional area.
• Strong communication skills for explaining procedures, answering questions, and collaborating with clinical teams.
• Willingness to participate in ongoing training and adapt to changing procedures or technologies.
• Interest in a potential temp-to-hire opportunity with long-term growth and stability.

Work Environment

This is a daytime position with a typical schedule of Monday through Friday, approximately 8:00 a.m. to 5:00 p.m., with slight variations depending on the clinic. The role involves floating between multiple locations across Southern Indiana and surrounding areas, including sites in and around Indy, Bloomington, Seymour, Scottsburg, Evansville, Bedford, Vincennes, Washington, and Olney. You will participate in a scheduled call with the team every Thursday to receive your schedule and travel assignments for the following week. The work environment is clinical and laboratory-based, with frequent use of phlebotomy equipment, centrifuges, and specimen storage systems, and requires adherence to OSHA and DEP safety regulations. Travel is a regular part of the role, and mileage and drive time are compensated. The setting is fast-paced and patient-focused, emphasizing professionalism, accuracy, and strong customer service while working with a variety of patient populations.

Job Type & Location

This is a Contract to Hire position based out of Indianapolis, IN.

Pay and Benefits

The pay range for this position is $22.24 - $22.24/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Indianapolis, IN.

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a fully onsite position in Indianapolis,IN.

About Actalent

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.