Practice Manager

​
Lex Health Eye Care Associates
Full Time
Day Shift
Day Shift

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

​

Job Summary

The Practice Manager is responsible for ensuring a safe, efficient, cost-effective, and high-quality patient care environment. The Manager recruits, hires, and oversees orientation and training for all clinical and clerical staff within the practice. Administrative and operational responsibilities include all aspects of accounts receivables, maximizing patient flow, and optimizing the work environment to facilitate open communications and professional excellence.

Minimum Qualifications

• Minimum Education: High School Diploma or Equivalent
• Minimum Years of Experience: 4 Years of directly related experience AND 2 years in a supervisory or lead capacity in a physician practice or related medical setting
• Substituable Education & Experience: Associate's degree with 2 years of directly related experience with 2 years in a supervisory or lead capacity in a physician practice or related medical setting;
• Bachelor's degree with 2 years in a supervisory or lead capacity in a physician practice or related medical setting OR has at least 1 year of prior supervisory or lead experience in a medical or physician practice setting, and has successfully completed the LMC Fellowship (or is within the acceptable interview period with successful completion pending);
• Master's degree with 1 year of prior supervisory or lead experience in a physician practice or related medical setting (successful completion, or within the interview period with successful completion pending, of the LMC Fellowship may be counted as the 1 year of supervisory/lead experience).
• Required Certifications/Licensure: None.
• Required Training: Knowledge of current medical terminology, ICD and CPT coding practices; Knowledge of computers, specifically related to healthcare needs, such as word processing and spreadsheet applications; Familiarity with financial reports and performance indicators.

Essential Functions

• Manages all administrative and operational functions associated with the practice to ensure a smooth and efficient operation. Oversight responsibility includes inventory control, personnel management, patient relations, and patient flow.
• Develops and implements new office procedures as necessary to improve office flow and overall operations. Provides recommendations and follow-up actions to operational inefficiencies.
• Manages the daily operations of the physician practice including staff scheduling, cash reconciliation, charge entry, and other related operational "checks and balances."
• Works with the Central Billing office to ensure Accounts Receivable is optimally liquidated, denials are minimized, refunds are issued, and customer service is exemplified.
• Interviews, hires, orients, trains, supervises and evaluates physician practice staff. Responsible for optimizing staffing resources, scheduling staff, assigning work, as well as ensuring consistent performance remediation actions, where and when applicable.
• Works to ensure that the practice stays within budget parameters. Prepares reports and statistical summaries for the physicians and Physician Network Director as requested. Provides monthly reporting recommendations or action plans on any issues.
• Ensures practice compliance where applicable to include OSHA, CLIA, DNV, FLSA, HIPAA, DHEC, LLR (Labor, Licensing and Regulation) and payor regulations.
• Oversees daily office operations and delegates authority to assigned staff.

Duties & Responsibilities

• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Ensures that the office is staffed appropriately.
• Helps staff establish deadlines for work assignments and completion. Monitors work status and progress.
• Assists staff in understanding/implementing clinic/clerical policies and procedures.
• Reviews, codes, and returns invoices to accounting in a timely manner.
• Ensures compliance with LMC’s Service Expectations policy related to treatment of patients and other visitors.
• Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our benefit eligible employees and their families:

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.