Procurement Operations Analyst

At Sunstar Americas, Inc., we firmly believe that our people are the foundation of our success. We foster a collaborative, innovative, and agile culture that ensures we deliver high-quality, innovative products to consumers and oral care professionals. Our team-oriented approach encourages creative thinking and nurtures a positive work environment and productive relationships. With dedication, hard work, and a shared vision, we can continue to make SAI a leader in our industry.

Join us and become part of our global team, where together, we can achieve success and contribute to a better future.

The Procurement Operations Analyst is responsible for coordinating and improving the systems, data, controls, and processes that support Procurement operations. This position owns the indirect purchase order process, coordinates supplier onboarding and maintenance, administers the Approved Supplier List (ASL), and manages the distribution and tracking of Engineering Change Notices (ECNs) to suppliers.

The role works closely with Procurement, Quality, Engineering, Finance, Accounts Payable, IT, and other internal departments to ensure procurement transactions, supplier information, documentation, and communications are accurate, complete, and processed on time. The Procurement Operations Analyst also develops reporting, supports audit readiness, resolves process and data issues, and identifies opportunities to improve procurement efficiency and compliance.

Essential Job Functions:

• Manage the end-to-end indirect purchase order process for supplies, services, maintenance, equipment, and other nonproduction requirements.
• Review purchase requisitions to ensure all required information, approvals, pricing, accounting details, and supporting documentation are complete.
• Create, issue, maintain, and close indirect purchase orders in Microsoft Dynamics 365.
• Communicate purchase orders and changes to suppliers and obtain order acknowledgments when required.
• Analyze indirect purchasing activity and identify opportunities to improve compliance, consolidate spending, or reduce unnecessary transactions.
• Own and coordinate the supplier setup process from the initial request through final approval and activation.
• Ensure supplier setup requests include appropriate business justification and required internal approvals.
• Collect required supplier information and documentation, including tax forms, payment information, contact details, certifications, quality documentation, and other onboarding requirements.
• Coordinate supplier reviews and approvals with Procurement, Quality, Finance, Regulatory, Information Technology, and other applicable departments.
• Monitor the progress of supplier setup requests and follow up on missing documentation or approvals.
• Maintain accurate supplier information in D365 and other applicable systems.
• Coordinate changes to existing supplier records in accordance with company controls and approval requirements.
• Conduct routine reviews of supplier data to identify duplicate, incomplete, expired, or inconsistent information.
• Maintain complete supplier files and documentation to support business, audit, regulatory, and compliance requirements.
• Recommend improvements to the supplier onboarding and maintenance process.
• Administer and maintain the Approved Supplier List in partnership with Procurement and Quality.
• Process approved supplier additions, changes, suspensions, and removals.
• Maintain supporting documentation and an appropriate audit trail for all ASL changes.
• Coordinate with Quality and Procurement to resolve supplier approval or documentation gaps.
• Provide ASL reports and supporting documentation for internal, customer, and regulatory audits.
• Develop and monitor metrics related to supplier approvals, documentation status, and outstanding actions.
• Coordinate the distribution of approved Engineering Change Notices to affected suppliers.
• Review ECN distribution requirements and confirm that all impacted suppliers are identified.
• Maintain current supplier contacts and ECN distribution lists.
• Track supplier receipt, acknowledgment, response, and implementation status when required.
• Follow up with suppliers regarding outstanding acknowledgments, questions, or required actions.
• Maintain complete and accurate records of ECN communications and supplier responses.
• Coordinate with Engineering, Quality, Planning, and Procurement regarding ECN effective dates, inventory impact, implementation requirements, and supplier readiness.
• Escalate supplier concerns, delays, or implementation risks to the appropriate stakeholders.
• Develop reporting to provide visibility into open ECNs, supplier acknowledgments, and outstanding actions.
• Support procurement processes and data within Microsoft Dynamics 365.
• Maintain accurate procurement and supplier information in D365 and other related systems.
• Identify, investigate, and help resolve procurement system and data issues. Develop and maintain procurement reports and trackers using D365, Microsoft Excel, Power BI, and other available tools.
• Serve as a procurement resource for questions related to indirect purchase orders, supplier setup, the ASL, and ECN processes.

Education:

• Associate’s or bachelor’s degree in supply chain, procurement, business, quality, operations, or a related field preferred.

Knowledge/Experience:

• Two or more years of experience in quality, procurement, supply chain, manufacturing, operations, administration, or a related function preferred.

Skills:

• Computer proficiency: Microsoft Office, ERP experience, Microsoft Dynamics 365 is a plus
• Strong organizational and time management skills
• Self-starter with strong interpersonal skills
• Communication skills: Written, Oral and Presentation

Abilities:

• Ability to work in a team environment
• Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.
• Attention to Detail
• Listening
• Ability to make sound judgment decisions
• Candidate must be ambitious and confident in their abilities

What Makes Sunstar Special is:

• A business focused on health and wellness of people around the world
• High Quality Products
• Beautiful state-of-the-art facility
• Diversity and Inclusion
• Corporate Social Responsibility Program and partnership with charitable organization
• Strong value placed on company culture
• Excellent, comprehensive insurance coverage that includes Medical, Vision, and Dental benefits. Opportunities for career growth and advancement
• Employee discount on Sunstar products
• 401K retirement plan with employer match (Pretax and Roth options)
• 401K profit sharing contribution based on company performance.
• Paid holidays and generous paid time off. Pet, Legal and Identity Theft Insurance Plans
• Competitive bonus
• On-site café
• On Site Fitness Center
• Corporate Perks Discount Program (Auto, Retail, Electronics, Entertainment, Computers, Personal Vacations, Cell Phones, Movie Tickets, Eating Out and Much More)
• Holiday Lunches
• Beautifully maintained walking trails
• Hybrid Schedule (certain departments)
• Numerous employee appreciation events throughout the year.
• Recognition and Rewards Programs
• Anniversary, Birthday and New Hire Announcements

If you’d enjoy a career helping others attain overall health through oral health, consider joining the Sunstar Americas, Inc. team.

The employer is subject to certain governmental record keeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, the employer invites employees to voluntarily self-identify their gender, and race or ethnicity. Completion of this data is voluntary and will not affect your opportunity for employment or terms or conditions of employment. Information collected will be used for EEO-1 reporting purposes only and will be kept separate from all other personnel records, only accessed by Authorized Users. Information collected will be kept confidential and will only be used in accordance with the provisions of applicable laws, including those that require the information to be summarized and reported to the federal government. When reported, data will not identify any specific individual.

The pay range for this position of Procurement Operations Analyst is $83,204 $90,000. However, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for an annual bonus as part of total compensation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.