Program Coordinator

Job Description

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Office of Performance Management and Data Analytics (OPMDA) is responsible for reporting and analyzing critical statistics and data on social service programs administered by NYC’s Human Resources Administration and the Department of Homeless Services; and supporting these Agencies in meeting their mission of fighting poverty and homelessness to create better access to social services and public benefits. OPMDA supports data-driven management and decision making through the development of performance management systems that benchmark and measure operational processes and performance outcomes.

The Program Coordinator will focus on critical reporting and analytic needs that are required for ongoing management and monitoring agency performance to ensure that mandates and performance levels are maintained.

OPMDA is requesting to hire one (1) Community Coordinator to function as a Program Coordinator, who will:

- Maintain a portfolio of various on-going and ad-hoc reports, data analysis products, and performance management tools to assess the impact and effectiveness of the Agency’s anti-poverty services and initiatives, including Family Independence Administration (FIA) operations.
- Monitor critical statistics related to FIA’s client population and conduct research analyses to provide data-driven explanations of trends.
- Collect data points from a variety of sources, including working with other stakeholders on the timely deliverable of key metrics as well as querying from various Agency databases using SQL.
- Assist with report optimization, data collection strategies, and documentation. Provide quality assurance for the integration of various data sources when automating new reports.

Work Location: 4 WTC/150 Greenwich Street, New York, NY 10007
Hours/Schedule: 9-5

COMMUNITY COORDINATOR - 56058

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.