Quality Assurance Analyst

Title: Quality Assurance Analyst
Duration: 09/04/2026 - 03/05/2027
Work Hours: Mon – Fri – 8am – 5pm EST
Location: 55 Farmington Ave, Hartford, CT 06105
Position: Hybrid
Pay Range: $ 40.00 - $45.00 (Negotiable)

Bilingual Spanish Testing Requirement
This assignment has a substantial Spanish-language testing component.
Candidates should demonstrate professional working proficiency in both English and Spanish, including the ability to:

• Read and comprehend complex Spanish-language application content.
• Validate Spanish translations against approved English-language requirements and source content.
• Test Spanish-language screens, fields, labels, instructions, error messages, alerts, and other user-facing functionality.
• Validate Spanish correspondence, notices, forms, and other resident communications.
• Identify incorrect, incomplete, inconsistent, misleading, or contextually inappropriate Spanish-language content.
• Validate that Spanish and English application experiences provide consistent business functionality and outcomes.
• Develop and execute test cases specifically covering Spanish-language functionality.
• Document Spanish-language defects clearly for business and technical teams.
• Communicate identified discrepancies to English-speaking project stakeholders.
• Perform regression testing of Spanish-language functionality following application changes.

Candidates should be prepared to demonstrate the level of Spanish-language proficiency necessary to perform these job-related testing responsibilities.

Preferred Industry Experience
Strong preference will be given to candidates with experience supporting one or more of the following:

• Connecticut DSS or other State Government agencies
• Human Services (HHS)
• Medicaid
• Medicare
• Medicaid Eligibility
• Eligibility and Benefits Management Systems
• Integrated Eligibility Systems (IES)
• SNAP
• TANF
• Child Care Programs
• Healthcare Exchange implementations
• Money Follows the Person (MFP)
• Medicaid Waiver Programs
• Long-Term Services and Supports (LTSS)
• Public Sector modernization initiatives
• Policy-driven enterprise applications

Candidates with experience interpreting State and Federal policies, eligibility rules, and healthcare terminology will be highly valued.

Required Qualifications

• Five (5) or more years of Quality Assurance experience testing large enterprise applications
• Strong hands-on manual testing experience
• Experience with test automation and automated testing frameworks
• Professional working proficiency in English and Spanish sufficient to perform Spanish-language application and content validation
• Experience working throughout the Software Development Life Cycle (SDLC)
• Strong understanding of Quality Assurance methodologies, testing processes, and best practices
• Excellent analytical, troubleshooting, and problem-solving skills
• Strong written and verbal communication skills
• Experience working directly with business stakeholders and technical teams
• Ability to interpret business requirements and convert them into detailed test scenarios and test cases
• Experience working within Agile/Scrum development environments
• Experience using Jira for defect tracking and Agile project management
• Strong attention to detail, particularly when comparing English and Spanish application content

Technical Qualifications
Candidates should possess experience with many of the following technologies:

• Selenium
• TestNG
• Java
• Salesforce application testing
• REST API Testing
• SOAP Web Services
• Postman
• SQL for backend data validation
• Mobile Application Testing
• Progressive Web Applications (PWA)
• JSON/XML validation
• Git
• Continuous Integration/Continuous Deployment (CI/CD) concepts

Strong understanding of:

• API and Web Service Testing
• Test Automation Frameworks
• Defect Lifecycle Management
• Requirements Traceability Matrix (RTM)
• Test Planning
• Test Strategy
• Test Estimation

Testing Experience
Candidates should have hands-on experience performing:

• Manual Testing
• Automation Testing
• Functional Testing
• Regression Testing
• Smoke Testing
• Integration Testing
• System Integration Testing (SIT)
• End-to-End Testing
• User Acceptance Testing (UAT)
• API Testing
• Backend Data Validation
• Cross-browser Testing
• Mobile Testing
• Salesforce Testing
• Defect Verification and Retesting
• Multilingual or localized application testing, preferably involving Spanish-language content

Key Responsibilities

• Perform hands-on manual and automated testing across multiple enterprise applications.
• Perform dedicated testing and validation of Spanish-language application functionality and resident-facing content.
• Compare Spanish-language functionality and content against approved English requirements and expected business outcomes.
• Validate Spanish screens, correspondence, notices, messages, forms, labels, instructions, and application workflows.
• Develop comprehensive test scenarios, test cases, and automated test scripts based on business and technical requirements.
• Develop test scenarios specifically addressing Spanish-language functionality and content.
• Review business requirements, user stories, functional specifications, technical documentation, and design documents to identify testing needs.
• Participate in requirements walkthroughs, sprint planning, backlog refinement, release planning, and design review sessions.
• Estimate testing effort and provide input into overall project planning and release schedules.
• Execute functional, regression, integration, system, API, and end-to-end testing activities.
• Develop, maintain, and execute automated test scripts using approved automation frameworks.
• Validate interfaces and integrations between enterprise applications and external systems.
• Perform backend database validation using SQL queries.
• Execute API and web service testing using industry-standard tools.
• Document test execution results and communicate testing progress to project leadership.
• Identify, document, prioritize, and manage software defects through resolution.
• Clearly document defects involving Spanish-language content or functionality so they can be understood and resolved by business and technical teams.
• Participate in defect triage meetings and validate software fixes.
• Ensure complete traceability between business requirements, test cases, and executed tests through the Requirements Traceability Matrix (RTM).
• Collaborate closely with developers, business analysts, architects, project managers, vendors, and State business stakeholders.
• Support production implementations by performing release validation and post-production verification.
• Assist in continuously improving QA standards, automation frameworks, testing processes, and quality best practices.

Preferred Experience
Candidates with experience in one or more of the following will receive strong consideration:

• Spanish-language or multilingual software testing
• Localization testing
• Connecticut Department of Social Services (DSS)
• State Government modernization initiatives
• Integrated Eligibility Systems
• Healthcare payer systems
• Salesforce implementations
• Human Services applications
• Enterprise Case Management systems
• Federal compliance initiatives
• Healthcare eligibility systems

Desired Business Knowledge
Candidates with knowledge or experience in the following areas are highly preferred:

• Medicaid programs and policies
• Medicare programs
• Money Follows the Person (MFP)
• Eligibility determination processes
• Healthcare terminology
• Human Services operations
• Federal and State compliance requirements
• Benefits administration systems
• Policy-driven business rules
• Regulatory compliance testing

Soft Skills
The successful candidate will demonstrate:

• Excellent verbal and written communication skills
• Strong attention to detail
• Exceptional analytical and critical-thinking abilities
• Ability to work independently and within cross-functional teams
• Strong organizational and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to delivering high-quality software
• Strong collaboration and interpersonal skills
• Willingness to learn complex business processes and regulations
• Ability to communicate Spanish-language testing findings clearly to project stakeholders