Receptionist

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping resilient, sustainable, and forward‑thinking communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible growth. Whether advancing clean water, creating healing and learning environments, engineering next‑generation facilities, or building the infrastructure that moves people and energy, our work is rooted in technical excellence and a shared sense of purpose. Our employee‑owners collaborate across specialties, combining creativity, precision, and deep expertise to solve the most complex challenges facing our clients and communities.

The function of this role is to aid in front-office operations and provide administrative support for projects. It involves assisting the office to guarantee that daily operations run smoothly and supporting the project manager to ensure that projects comply with HDR's Quality Management System (QMS). This encompasses delivering administrative support and assistance to the project managers. This position requires 100% in-office presence.

Key Responsibilities

Front Desk & Visitor Services

• Answer, screen, and direct incoming telephone calls in a professional and courteous manner.
• Manage all front desk reception duties, including distribution of incoming mail, faxes, and courier deliveries.
• Coordinate and track incoming and outgoing UPS and other package shipments.
• Greet employees, clients, vendors, and visitors and provide a professional, welcoming environment.
• Administer visitor sign-in procedures, maintain guest logs, issue security badges, and complete visitor exit procedures.
• Assist visiting HDR employees with workstation assignments, temporary badges and supplies as needed
• Maintain confidentiality and adhere to office security protocols.

Office Administration & Facility Support

• Support administrative and operational needs of multiple office locations throughout Michigan.
• Order and maintain office supplies, coffee and tea supplies, kitchen inventory, and cleaning supplies.
• Maintain kitchen and common areas, ensuring cleanliness, organization, and adequate inventory levels.
• Coordinate approved lunch and catering orders for meetings, events, and training sessions.
• Serve as a resource for employees regarding office procedures and administrative support.
• Assist senior staff with travel arrangements, expense reports, and car rentals as needed.
• Assist with planning and executing various office functions (employee recognition, holiday party, open house, client receptions, etc.).
• Perform other duties as needed for the efficient operation of the office.

Conference Room & Meeting Coordination

• Manage conference room schedules and meeting space reservations.
• Coordinate all aspects of meetings, including sending Outlook invitations, scheduling conference calls, reserving meeting space, and arranging catering.
• Communicate with meeting organizers regarding room setup requirements and special requests.
• Prepare and distribute meeting materials, print handouts, attend meetings as needed, and capture meeting minutes.
• Ensure conference rooms are cleaned, organized, and reset following meetings.

Project Administrative Support

• Proofread and edit technical documents for grammar, spelling, punctuation, formatting, consistency, readability, and clarity.
• Ensure compliance with HDR corporate branding requirements, template standards, and client-specific formatting expectations.
• Prepare reports, presentations, correspondence, and project documentation to support project teams and leadership.
• Serve as a backup for Transmittals/Submittals for Projects.
• Work under minimal supervision and meet compressed deadlines.
• Perform other administrative duties as assigned

Preferred Qualifications

• Associate degree

#LI-EV1

Required Qualifications

• High School diploma or equivalent
• Excellent verbal and written communication including grammar, punctuation, proofreading, spelling and telephone skills
• Flexibility and ability to prioritize and handle multiple tasks and various managers in a fast-paced environment
• Self-motivated, well-organized and detail-oriented
• Ability to handle confidential information
• Proficiency with MS Office including Word and Outlook
• An attitude and commitment to being an active participant of our employee-owned culture is a must

Benefits: Employee Stock Ownership, Medical insurance, Dental insurance, Vision insurance, 401(k), Paid time off (PTO), Paid holidays, Paid parental leave, Life insurance, Disability insurance.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.