Receptionist

Responsibilities

About Universal Health Services:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

About Rivendell Behavioral Hospital:

Rivendell Behavioral Health Hospital is in the heart of Bowling Green, KY on a 49 acre campus. At Rivendell Behavioral Health Hospital, children who are in crisis receive psychiatric care. Teens suffering from depression, disabling anxiety, feelings of hopelessness or suicide can learn new ways to cope. Teens and adults suffering from chemical dependency and substance abuse can get help. Senior adults in need of psychiatric treatment for early onset of dementia, depression, anxiety, thoughts of suicide and behavioral problems are treated in a positive, secure and compassionate environment.

POSITION SUMMARY
Performs Receptionist duties and clerical duties as assigned. Coordinates all communication in the facility.

MAJOR DUTIES AND RESPONSIBILITIES
1. Receives phone calls and handles all inquiries and routes them to the appropriate authority.
2. Greets visitors and guests in an appropriate, professional manner.
3. Communicates emergency situation in the facility and alerts proper authorities if necessary.
4. Coordinates visitation by having visitors sign confidentiality statements, giving them name badges, logging their names in the visitors’ book, having them escorted by hospital personnel, and checking them out (in the visitors’ book) at closing times.
5. Maintains the petty cash fund for change purposes.
6. Sells employee meal tickets.
7. Stamps all mail with proper date.
8. Records receipts of checks/money orders received in the mail or by express mail and contacts proper person in Business Office to pick up these checks/money orders daily.
9. Maintains a neat, clean, orderly appearance in the lobby/receptionist area.
10. Performs clerical duties and typing as required.
11. Maintains hospital inservice logs.
12. Other duties as assigned.
13. Will adhere to all safety policies and safe work practice.
14. Will attend hospital safety trainings.
15. Will adhere to all hospital policies and procedures.
16. Will report all accidents immediately.

Qualifications

QUALIFICATIONS
Education: High School Diploma or equivalent is required.
Training and Experience: One to two years prior experience preferred. The first shift receptionist must have two years experience.
Knowledge Required: Requires knowledge of general office and phone skills as well as excellent organization, written and verbal communication skills. Must have neat handwriting. The ability to handle confidential information and to maintain a pleasant and congenial attitude at all times.

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal
employment opportunities are available to all applicants and teammates. UHS subsidiaries are
equal opportunity employers and as such, openly support and fully commit to recruitment,
selection, placement, promotion and compensation of individuals without regard to race, color,
religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic
information, national origin, disability status, protected veteran status or any other characteristic
protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.

Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to
help prospective candidates by matching skillset and experience with the best possible career
path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class
candidate experience. During the recruitment process, no recruiter or employee will request
financial or personal information (Social Security Number, credit card or bank information, etc.)
from you via email. The recruiters will not email you from a public webmail client like Hotmail,
Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning
UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-
3449.

QUALIFICATIONS
Education: High School Diploma or equivalent is required.
Training and Experience: One to two years prior experience preferred. The first shift receptionist must have two years experience.
Knowledge Required: Requires knowledge of general office and phone skills as well as excellent organization, written and verbal communication skills. Must have neat handwriting. The ability to handle confidential information and to maintain a pleasant and congenial attitude at all times.

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal
employment opportunities are available to all applicants and teammates. UHS subsidiaries are
equal opportunity employers and as such, openly support and fully commit to recruitment,
selection, placement, promotion and compensation of individuals without regard to race, color,
religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic
information, national origin, disability status, protected veteran status or any other characteristic
protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.

Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to
help prospective candidates by matching skillset and experience with the best possible career
path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class
candidate experience. During the recruitment process, no recruiter or employee will request
financial or personal information (Social Security Number, credit card or bank information, etc.)
from you via email. The recruiters will not email you from a public webmail client like Hotmail,
Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning
UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-
3449.

About Universal Health Services:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

About Rivendell Behavioral Hospital:

Rivendell Behavioral Health Hospital is in the heart of Bowling Green, KY on a 49 acre campus. At Rivendell Behavioral Health Hospital, children who are in crisis receive psychiatric care. Teens suffering from depression, disabling anxiety, feelings of hopelessness or suicide can learn new ways to cope. Teens and adults suffering from chemical dependency and substance abuse can get help. Senior adults in need of psychiatric treatment for early onset of dementia, depression, anxiety, thoughts of suicide and behavioral problems are treated in a positive, secure and compassionate environment.

POSITION SUMMARY
Performs Receptionist duties and clerical duties as assigned. Coordinates all communication in the facility.

MAJOR DUTIES AND RESPONSIBILITIES
1. Receives phone calls and handles all inquiries and routes them to the appropriate authority.
2. Greets visitors and guests in an appropriate, professional manner.
3. Communicates emergency situation in the facility and alerts proper authorities if necessary.
4. Coordinates visitation by having visitors sign confidentiality statements, giving them name badges, logging their names in the visitors’ book, having them escorted by hospital personnel, and checking them out (in the visitors’ book) at closing times.
5. Maintains the petty cash fund for change purposes.
6. Sells employee meal tickets.
7. Stamps all mail with proper date.
8. Records receipts of checks/money orders received in the mail or by express mail and contacts proper person in Business Office to pick up these checks/money orders daily.
9. Maintains a neat, clean, orderly appearance in the lobby/receptionist area.
10. Performs clerical duties and typing as required.
11. Maintains hospital inservice logs.
12. Other duties as assigned.
13. Will adhere to all safety policies and safe work practice.
14. Will attend hospital safety trainings.
15. Will adhere to all hospital policies and procedures.
16. Will report all accidents immediately.