Receptionist - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2017, and our team includes two team members plus me — a close-knit group that works together with a strong family-first mindset. Before opening my office, I spent four years as a State Farm team member, which gave me a hands-on understanding of what it takes to build a supportive agency and deliver a great customer experience.

I have a degree in Criminal Justice, and outside of work I’m a proud husband and dad to two kids. I’m a big animal lover, love cooking (total foodie), and stay busy being involved in my kids’ basketball and soccer. I’m also a car and motorcycle enthusiast and enjoy anything outdoors — snowboarding, off-roading, beach days, you name it.

For our team, we offer licensing reimbursement, team-building events, year-end holiday celebrations, and flexibility that supports real life and family needs. Our office culture is positive, welcoming, and team-oriented, and I’m very present and involved day-to-day — you won’t feel like you’re on an island here.

We’re looking for bright, coachable team players who bring a great attitude, strong critical thinking skills, and a willingness to learn. If you want to be part of a small team where you’re truly supported, valued, and encouraged to grow, we’d love to connect.

ROLE DESCRIPTION:
Eric Albora - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.