Receptionist - State Farm Agent Team Member

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency in Lenexa, Kansas opened in 2023, and we’ve built a welcoming, pet-friendly environment where both customers and team members feel at home. I’ve been with State Farm for over five years and graduated from Kennesaw State University with a degree in Finance.

Outside the office, I enjoy cooking, traveling, and spending time with my wife, our two boys, and our two dogs. That sense of family carries into the workplace — we believe in creating a supportive, flexible environment where everyone can succeed both professionally and personally.

We offer flexibility when needed, and cover licensing costs for our team. If you’re looking for a career in a friendly, growth-minded office where you’ll feel valued and supported, we’d love to have you join our team.

ROLE DESCRIPTION:
Kelsey Ballard - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.