Receptionist - State Farm Agent Team Member

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of four. Before becoming a State Farm agent, I worked as a Recruiter and Account Manager, experiences that helped me develop a passion for building relationships, developing talent, and helping others succeed.

I graduated from Belmont University, where I played Division I golf, and today my husband is a valued member of our agency team. Outside of work, I enjoy golfing, traveling, and spending time with our two sons.

Giving back to the community is important to me. I am actively involved with the local Chamber of Commerce, support Habitat for Humanity, and enjoy participating in initiatives that help strengthen and grow our community.

Our agency offers a gym membership, Simple IRA, Aspirant Program opportunities, and ongoing personal and professional development. Our culture is positive, hardworking, and team-oriented. I'm looking for someone who is outgoing, dependable, coachable, and enjoys helping others.

If you thrive in a collaborative environment and are looking for opportunities to grow your career while making an impact, we'd love to meet you.

ROLE DESCRIPTION:
Mallory Pfingstler - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.