Registrar

Job Title: Registrar

Location: Hamilton (HAM)

Department Name: Patient Access Services

Req #: 0000264637

Status: Hourly

Shift: Day

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Registrar is responsible for providing exceptional customer service while completing patient registrations, verifying insurance coverage, and maintaining accurate patient records. The registrar ensures all required consents, referrals, and payments are obtained in accordance with organizational policies.

As a Registrar, a typical day might include:

• Registers patients ensuring that all information in the hospital information system is accurate and complete
• Obtains all necessary consent signatures for all patients registered
• Collects referral forms and copays
• Determines registration status and financial clearance for upcoming patients, preregister accounts and determines which patients need to be seen for registration, collection of copay, referral forms and or financial counseling
• Communicates with parents regarding insurance regulations, benefits and payment issues
• Reverifies insurance eligibility and demographic information on active recurring outpatients every 60 days, Monthly for Medicaid eligibility
• Collects insurance referral forms copies insurance and identification cards and distributes as necessary for all patients registered
• Requests payment at the time of services for copays and or patients responsibility; provides itemized receipts; maintains accurate accounting of all payments and cash on hand in the department
• Obtains all consent signatures as necessary, distributes factsheets, consents and addressograph plates for inpatients and outpatients
• Pre registers, admits and registers inpatient and outpatients in an organized timely fashion
• Assures accuracy in all registrations, verifies all information when updating a patient's account and or reregistering a patient
• Verifies all information when opening a preregistered account
• Serves as liaison between payor, therapist clinician, physician and the patients parent or guardian with respect to financial issues
• Notifies parents of availability of financial assistance programs, specifically NJ Kidcare, CSH Hospital Assistance Program HAP
• Distributes and assists with the completion of the applications
• Completes a predetermination for insurance eligibility and benefits for all new and recurring outpatients seeking services at CSH\
• Informs families of their benefits and or financial responsibility
• Schedules ACC appointments and performs scheduling functions, fast call confirms appointments,

This role might be for you if:

• You thrive in a fast-paced environment.
• You are good at multitasking and customer service.
• You have experience working within healthcare or other related areas which are customer service focused.

To be considered for this opportunity, you must have the following qualifications:

Required:

• High school diploma or equivalent required
• Minimum of one to five years of Hospital Registration experience,
• Ability to professionally interrelate with people Ex,
• parents, staff, patients, managed care organizations, physicians, outside agencies, etc,
• Familiarity with computer software packages, Microsoft Office,
• Ability to organize and follow specific instructions,
• Maintain patient confidentiality, knowledge of NJ financial programs, Medicaid, Charity Care
• The competence to communicate a financial plan for the patient

Why You’ll Love Working Here:
At RWJBarnabas Health, our people are at the center of everything we do. Through our Total Wellbeing promise, we offer a wide range of benefits and resources to support your physical, emotional, financial, and professional wellbeing. Highlights include:

• Generous Paid Time Off (Vacation, Holidays, Sick Time)
• Medical, Dental & Vision Insurance
• Prescription Drug Coverage
• Retirement Plans
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Life and Disability Insurance
• Wellness Programs and Flexible Spending Accounts
• Voluntary Benefits (like Pet Insurance)
• Discounts with local partners (e.g., NJ Devils, NJPAC, Verizon)
• Community involvement and volunteer opportunities …and more!

Why RWJBarnabas Health:
RWJBarnabas Health is New Jersey’s largest and most comprehensive academic health system, committed to delivering exceptional care and creating healthier communities. We’re proud to offer a workplace that values compassion, equity, and innovation—where every team member plays a vital role. When you join us, you’re not just building a career—you’re helping to shape the future of healthcare, one person and one community at a time.