Registration Specialist I

Schedule:

• Shift: Day
• Hours: M-F 7:45-4:15
• Weekends: no
• Holidays: no

Location:

• Psychiatry Dpt BHS - Riley PCC
• 1002 Wishard blvd Downtown Indy 4110

Key Responsibilities

• *This role will primarily be phone based in communicating with patients and their appointment and medication needs
• Front desk coverage as needed for patient check in and check out
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital
• Working the patient communication pool to respond to patient messages in a timely manner
• Other duties as assigned

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).