Release Manager

Overview

About GreenSky

GreenSky, LLC, headquartered in Atlanta, is a leading technology company Powering Commerce at the Point of Sale® for a growing ecosystem of merchants, consumers, and banks. GreenSky’s highly scalable, proprietary and patented technology platform enables merchants to offer frictionless promotional payment options to consumers, driving increased sales volume and accelerated cash flow. The GreenSky® Program is operated on behalf of, and financing is offered and made by, federally insured, federal or state chartered financial institutions, which leverage GreenSky’s technology to offer loans to primarily super-prime and prime consumers nationwide. Since GreenSky's inception, nearly 6 million consumers have financed nearly $70 billion of commerce using GreenSky’s real time “apply and buy” technology.

Location: Alpharetta, GA (Hybrid: 3 Days per week)

This role requires unrestricted work authorization now and in the future, as visa sponsorship and sponsorship transfers are not available.

About this role:

The Release Manager / IT Project Manager coordinates releases across multiple AI Pods in a fast-paced fintech environment. The role combines release management with IT project management. It makes sure releases are delivered on time, meet quality standards, and comply with ECM and ITCM requirements. It also supports ITCM sign-offs and is the point of contact for audits with Second Line of Defense (LOD2) and Third Line of Defense (LOD3) teams.

Duties & Responsibilities

Release and Project Coordination

• Plan, schedule, and coordinate numerous concurrent releases across AI Pods, managing dependencies, risks, and timelines
• Maintain the release calendar and communicate schedules, changes, and status to stakeholders
• Run release readiness reviews, go/no-go decisions, and deployment coordination across production and non-production environments
• Track project milestones, deliverables, and resourcing for release-related initiatives

Quality and Release Readiness

• Verify that releases meet quality gates, including testing, validation, and defect thresholds, before approval
• Work with Engineering, QA, Infrastructure, and Security to resolve release issues quickly
• Monitor CI/CD pipelines and identify opportunities to improve automation and efficiency
• Lead post-release reviews and incident analysis, and drive follow-up improvements

Change Governance and Compliance

• Make sure all releases follow ECM and ITCM policies, standards, and procedures
• Coordinate and support ITCM sign-offs, ensuring approvals, evidence, and documentation are complete and timely
• Establish and enforce release management standards and best practices across AI Pods
• Maintain audit-ready records of release activities, approvals, and controls

Audit and Risk Support

• Act as the primary contact for LOD2 and LOD3 audits, reviews, and control testing related to release and change management
• Gather and present audit evidence, answer auditor questions, and coordinate remediation of findings
• Help identify control gaps and process risks and recommend corrective actions

Reporting and Continuous Improvement

• Track release metrics (e.g., success rate, change failure rate, cycle time, compliance adherence) and report insights to leadership
• Document release procedures and train teams on release processes, tools, and compliance expectations

Required Skills/Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 5+ years of experience in release management, IT project management, DevOps, or a related role
• Working knowledge of change management frameworks and controls (ITCM/ECM or equivalent, such as ITIL)
• Experience supporting audits, control testing, or regulatory reviews, ideally with LOD2/LOD3 teams
• Familiarity with CI/CD tools (e.g., Jenkins, GitLab, Azure DevOps) and version control and branching strategies
• Working knowledge of cloud platforms (AWS, Azure, or Google Cloud)
• Strong project management skills, including planning, risk management, and stakeholder communication
• Excellent organizational, problem-solving, and troubleshooting abilities
• Strong written and verbal communication, with the ability to influence across technical and business teams

Preferred

• Experience in fintech or another regulated industry
• Experience coordinating releases for agile, pod-based, or AI/ML-driven teams
• Familiarity with automated testing frameworks and release validation
• Exposure to containerization and infrastructure as code (Docker, Kubernetes, Terraform, Ansible)
• Certifications such as PMP, ITIL, SAFe, or DevOps/cloud credentials

Our compensation structure is designed to reflect the cost of labor across various U.S. geographic markets. Compensation will be determined by several factors, including relevant knowledge, skills, and experience. This role is also eligible to receive an annual bonus within a comprehensive total rewards package, alongside a full suite of medical, dental, vision, disability insurance, life insurance, 401k retirement benefits, paid time off, paid holidays, and paid personal/sick time. For further details, please visit https://www.greensky.com/benefits.

We anticipate that this position will remain open for at least 5 days, and candidates are encouraged to apply through our internal or external career sites.

If you have any questions about this job posting, please contact recruiting@greensky.com.

GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.