Scheduler

Job Title: Scheduler

Location: Barnabas Health Medical Group

Department Name: UPA-DCMC Otolaryngology

Req #: 0000255081

Status: Hourly

Shift: Day

Pay Range: $17.93 - $25.32 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Scheduler is responsible for coordinating and managing patient appointments to support efficient operations and a positive patient experience. You will work closely with patients, physicians, and staff to schedule appointments, maintain accurate patient information, communicate scheduling details, and help ensure patients receive timely and coordinated care.

As Scheduler, a typical day might include the following:

• Scheduling appointments based on physician orders and patient needs
• Managing scheduling work queues and In Backet messages within EPIC
• Verifying insurance and pre-authorizations have been obtained
• Communicating appointment details with patients and addressing scheduling inquiries
• Maintaining accurate patient information while delivering exceptional customer service to support a positive patient experience throughout the scheduling process, handling 80-100 calls per day.

The Scheduler role might be for you if:

• You communicate clearly and compassionately with patients, families and healthcare professionals
• You stay organized and can effectively manage multiple priorities
• You enjoy coordinating schedules and solving challenges
• You are detailed-oriented
• You respond in timely manner to all office and schedule inquiries
• You work collaboratively with team members
• You are comfortable using electronic medical systems, including EPIC
• Schedule: Day shift, Monday through Friday 8:30am-5:00pm, Full-Time, 35 hours per week

To be considered for this opportunity, you must have a High School diploma or equivalent. Six (6) months to one (1) year of relevant experience and/or training required. Preferably, with clerical experience in health care and medical terminology. Knowledgeable with Epic, scheduling and prior authorizations preferred. Bilingual is a plus.