Diverse Lynx · Atlanta, Georgia, US

Scrum Master

OpenPay not stated

Open — Diverse Lynx has a posting for this job. Posted 6 Oct 2026.

This posting

Posted 6 Oct 2026 · Pay not stated

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About this job

Onsite in Atlanta, GA
Scrum Master with ServiceNOW - ITSM, HRSD, SPM, CSM

Responsibilities
• Elicit, document, and validate business and functional requirements for ServiceNow initiatives across modules (ITSM, HRSD, SPM, CSM, etc.)
• Facilitate workshops, interviews, and JAD sessions with stakeholders at all levels
• Translate business needs into user stories, use cases, process flows, and acceptance criteria
• Serve as the primary liaison between business stakeholders and the ServiceNow development/configuration team
• Conduct current-state process analysis and recommend future-state improvements leveraging platform capabilities
• Manage the product backlog, prioritize features, and support sprint planning in an Agile environment
• Partner with platform architects and developers to ensure solutions are scalable and align with ServiceNow best practices
• Support UAT by defining test scenarios, coordinating testing, and tracking defects to resolution
• Develop training materials and support change management activities at go-live
• Produce clear documentation including BRDs, solution design documents, and process maps
Qualifications
• 4–8 years of experience as a Business Analyst, with at least 3 years working directly with the ServiceNow platform
• Strong understanding of ServiceNow's data model, workflows, and core modules
• Proficiency in requirements management tools (Jira, Azure DevOps, or similar)
• Experience working in Agile/Scrum delivery models
• Demonstrated ability to facilitate workshops and influence without direct authority
• Excellent written and verbal communication skills; able to translate technical concepts for non-technical audiences

Disclaimer: Diverse Lynx LLC is an Equal Opportunity Employer. All applicants and employees are evaluated without discrimination, based solely on their qualifications, ability, competence and performance. This email and its attachments may contain confidential or proprietary information and is intended only for the recipient(s). If you received this message in error, please disregard it and notify the sender. If you no longer wish to receive our communications, you may unsubscribe at any time.
Security Notice: Our official website is www.diverselynx.com We do not operate or authorize any other websites representing Diverse Lynx LLC.

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What do Corporate – Information Technology jobs in Georgia pay?

Talentify has no pay figure for this posting. The lines below are about Corporate – Information Technology jobs on Talentify in Georgia as a group, computed by Talentify's job index across their postings. They are not the pay for this job.

Of the 317 Corporate – Information Technology jobs on Talentify in Georgia, 14 list pay per year.

Taking the midpoint of each listed range, the middle half pay 101,182–127,894 USD per year and the median is 103,810 USD per year.

11 of these 14 name no currency; they are counted as USD because the jobs are in the United States.

Pay as employers listed it, not adjusted or verified. Updated 2026-10-11.

Computed on 2026-10-11 from the pay in 14 listings.

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