Senior Data Analyst

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

Impact - The work you do here matters to millions.

Growth - Philadelphia is growing, why not grow with it?

Diversity & Inclusion - Find a career in a place where everyone belongs.

Benefits - We care about your well being.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Job Description

The core responsibilities of this Data Analyst role involve the end-to-end data lifecycle for operational performance metrics and their financial impacts. This encompasses data acquisition, cleaning, and feature engineering of large datasets, including metered consumption data and water distribution system diagnostic telemetry. A primary function is the application of high-granularity data sourced from Advanced Metering Infrastructure (AMI), SCADA and associated leak detection analytics to propose optimal resource allocation for field operations. PWD’s mission is to translate these analytical insights into actionable, data-driven strategies that directly inform asset management decisions to mitigate water loss and safeguard departmental revenue integrity.

Consistent reliability during normal work hours, off-hours availability including nights weekends and holidays, along with participation in an on-call rotation is required. Maintaining a professional demeanor, customer service skills, curiosity, flexibility, and the ability to work well in teams are also necessary for this position. Other duties will be assigned as needed. The successful candidate must reside in the City of Philadelphia or establish primary residence in the City of Philadelphia within six months of hire.

Essential Functions

• Leverage large volumes of data from internal and external sources to analyze, organize, and understand it to determine clear strategies and next steps for solving problems for the Water Department
• Create data models and views based on large and complex data sets to facilitate research and reporting at PWD
• Conduct research to answer industry and business questions
• Employ sophisticated analytics programs, machine learning and statistical methods to prepare data for use in predictive and prescriptive modeling
• Explore and examine data to find hidden patterns
• Automate work through the use predictive and prescriptive analytics
• Tell stories to key stakeholders based on your analysis
• Establish and maintain working relationships with teammates, other teams in and out of PWD, and departmental officials within City government
• Maintain relationships with vendors

Qualifications

Education

• High School Diploma and two years of post-high school education required. A college degree is a plus but not required. One or more Data Science and/or Analytical certificates a plus.

Experience/Skill

• Previous experience as a Data Scientist, Data Analyst, Data Engineer, or similar - four years preferred
• Attention to detail is critical
• Proficient in Microsoft Office Suite
• Proficient in data visualization tools like Tableau and Power BI
• Proficient in programming languages like Python, R, and SQL
• Exemplary organization skills
• Emphasis on customer service
• Exemplary written and verbal communication skills

Any equivalent combination of education and experience deemed acceptable by Human Resources and the Deputy Chief Information Officer/Chief of Staff will be considered.

Additional Information

Salary Range cannot exceed $110,000

Important: To apply, candidates must provide a cover letter and a resume.

Work Setting: in-person (onsite)

The successful applicant will be required to submit to a fingerprint background check per CJIS policy.

Discover the Perks of Being a City of Philadelphia Employee:
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.