Senior Executive Assistant

Primary City/State:

Phoenix, Arizona

Department Name:

Care Mgmt Admin

Work Shift:

Day

Job Category:

Administrative Services

Executive Partnership Focus- Unique Opportunity to partner with two of our Executive Leadership team members, including the Chief Operating Officer!

Work directly with Banner Health's top senior executives and influential leaders, serving as a trusted partner in advancing strategic priorities, driving organizational initiatives, and shaping the future of one of the nation's leading healthcare systems.

• High Level Executive Presence
  Demonstrates confidence, professionalism, and strategic thinking while effectively engaging and influencing senior leaders, executives, and key stakeholders.
• Relationship Building
  Establishes and maintains strong, trusted partnerships across all levels of the organization, fostering collaboration, alignment, and positive business outcomes.
• Project Management
  Leads complex projects from planning through execution, ensuring timelines, deliverables, resources, and stakeholder expectations are effectively managed to achieve successful results.
• Strategic Communication
  Communicates with clarity and credibility, tailoring messages for diverse audiences and driving alignment across organizational priorities.
• Influence Without Authority
  Effectively navigates complex environments and builds consensus among stakeholders to advance initiatives and achieve organizational goals.
• Operational Excellence
  Drives process improvements, enhances efficiency, and implements sustainable solutions that support organizational effectiveness.
• Change Management
  Successfully leads teams through organizational change by building commitment, minimizing disruption, and ensuring adoption of new processes and practices.
• Business Acumen
  Applies strong organizational and operational knowledge to make informed decisions that support strategic objectives and business performance.
• Problem Solving & Critical Thinking
  Analyzes complex challenges, identifies practical solutions, and takes proactive action to drive results in a dynamic environment.

SCHEDULE:

• Monday- Friday
• 8:00am-5:00pm

LOCATION:

• Primary: Phoenix Corporate Office
• Secondary: Attending Events

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position typically supports members of the system Senior Leadership Team (SLT) or direct reports of the CEO, by providing administrative services and assistance of advanced complexity, requiring significant latitude of independent judgment and discretion on a routine basis. Additionally, this position handles a variety of situations involving the administrative function of the office, which often cannot be brought to the attention of the executive.

CORE FUNCTIONS
1. Frequently handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which cannot be brought to the attention of the executive.

2. Interprets requests, takes appropriate action, evaluates level of information, and decides when the executive should be notified. In executive's absence, directs and ensures that requests for action or information are relayed to the appropriate staff member.

3. Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. Independently composes and signs correspondence for executive as needed.

4. On own initiative, composes correspondence or responds to individuals, which requires knowledge of executive's views, philosophy, and some understanding of technical matters. May serve as the executive's representative at meetings and express the executive's viewpoints at such meetings.

5. May assist in preparation for board of director's meeting, including researching and gathering information and other background materials as required. Safeguards sensitive information, ensuring privacy and security.

6. Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel plans. On own initiative, arranges for staff members to represent organization at meetings and conferences.

7. Stays informed about key business projects and deadlines to advise the executive as needed Supports projects by drafting project documentation, organizing teams, creating agendas, and capturing relevant meeting minutes and action items. Assists the executive with tracking scope, objectives, deliverables, and constraints. Prepares reports including conclusions and recommendations for solution of operational and administrative problems.

8. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.

9. This position primarily focuses on the operations of the office of the Senior Leadership Team. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system, as well as the community. This position interacts with SMT, board members, physicians, patients, board members, employees, as well as business and community leaders.

MINIMUM QUALIFICATIONS
Strong working knowledge of business and/or healthcare operations as normally obtained by the completion of a bachelor's degree in business or related field.

Must possess at least four to five years of advanced administrative support experience at a progressively responsible level required, including management of projects.

Proven ability to work independently and manage multiple projects and activities simultaneously in a fast-paced environment. Must possess independent decision-making abilities, as well as considerable judgment and initiative to determine the approach or action to take in non-routine situations. Must have the ability to analyze non-routine administrative details of moderate complexity and provide for an acceptable resolution. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquiries from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have excellent oral, written, and interpersonal communication skills, as well as a high level of sophistication to effectively communicate and interact with senior executives, internal and external to the organization. Must possess the ability to convey a professional image, as well as effectively represent the executive as appropriate in his/her relationship with external customers. Must have an advanced working knowledge of personal software packages, including Microsoft Office, to perform the administrative functions described above.

PREFERRED QUALIFICATIONS

Previous clerical supervision experience preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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