Senior IT Business Analyst

Req ID: 8648
Travel: Up to 15%
Number of Openings: 1

Achieve more in your career with the nation’s leading specialty concrete contractor. At Baker Construction, you’ll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you’ll be integral to building the future of our country and our company. You’ll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you’ll have everything you need to define your career on your terms.

Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker.

Summary

The Senior IT Business Analyst plays a pivotal role in driving the successful delivery of complex IT and business process solutions by meticulously gathering, analyzing, documenting, and managing requirements that are continuously aligned with business requirements and outcomes. S/he will collaborate closely with cross-functional teams to ensure that requirements guide decision-making and project execution from inception through implementation and post-deployment. The Senior IT Business Analyst will lead the process improvement and Organizational Change Management (OCM) initiatives, ensure stakeholder engagement, adoption, and the sustained realization of business value throughout the project lifecycle. Location can be either in Houston, TX or Richmond, VA.

Roles and Responsibilities

The Senior IT Business Analyst will possess competency in the areas listed below in order to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with the job.

• Leads the collection, analysis, and documentation of detailed business and technical requirements
• Develops process models, workflow diagrams, and data flow representations to clearly articulate current and future state business processes and system integrations
• Collaborates with stakeholders, including business users, IT architects, and developers
• Creates functional specifications, user stories, and acceptance criteria that guide development and testing teams
• Maintains rigorous requirements traceability, ensuring alignment between documented requirements, design elements, test cases, and delivered functionality throughout the project lifecycle
• Facilitates communication between technical and non-technical stakeholders
• Supports user acceptance testing (UAT) and change management activities
• Recommends optimized processes or solutions and identification of opportunities for improvement
• Ensures compliance with IT security, privacy, and data governance standards
• Facilitates detailed discussions with stakeholders—including analysts, developers, sponsors, and users
• Promotes safety-first culture by adhering to Incident and Injury Free (IIF) principles within all IT and on-site activities
• Leads by example in following construction site safety protocols, including proper use of Personal Protective Equipment (PPE)
• Demonstrates urgency and proactive responsiveness in understanding and addressing stakeholder needs

Requirements

• Bachelor’s degree in IT, Business Administration, Computer Science, or a related field and a minimum of 10 years of experience in business analysis and delivering complex, cross-functional IT projects in mid- to large-sized organizations or a combination of education and experience
• Experience in business process modeling, workflow improvement, and identifying opportunities for automation and efficiency
• Background in requirements gathering, gap analysis, data mapping, and systems integration across enterprise platforms (including ERP modules, architecture, configuration, cross-module integration, and supply chain/construction applications)
• Experience in both Waterfall and Agile methodologies, with a strong understanding of project lifecycles, change control, and risk management
• Technically proficient with Microsoft Office 365 (Excel, Word, PowerPoint, Outlook, Teams), Smartsheet, Power BI, and Visio
• Familiarity with Construction Management Software (e.g., Viewpoint, Procore, VISTA)
  • Certifications/ Training:
  • Power BI
  • Risk Management
  • Agile/Scrum methodologies: (e.g., Scrum Master or Agile BA Certification)
  • Microsoft Certified: Power Platform Fundamentals or Microsoft 365
  • Visio and Business Process Modeling (BPMN)
  • Lean Construction Certification or Lean Six Sigma Green/Black Belt-preferred
• Familiarity with applications such as Vista, SuccessFactors, and Concur
• Proficient in applying advanced mathematical and analytical skills
• Travel required by automobile or airplane
• On-call availability and periodic after-hours work
  The following competencies are needed to successfully perform this job:
• Ability to be an effective liaison between technical teams, business stakeholders, and executive leadership to ensure alignment and clear communication
• Exceptional written and verbal communication skills
• Highly organized and detail-oriented
• Experienced in developing end-to-end project documentation
• Ability to translate complex technical or analytical information into clear, business-friendly, and user-centric language
• Comfortable managing or supporting projects at any phase
• Highly self-motivated and results-driven
• Detail-oriented with strong analytical and problem-solving skills, able to evaluate complex project challenges and deliver effective, data-informed solutions
• Skilled in team motivation and cross-functional collaboration
• Strong ability to gather, analyze, and document complex business requirements and translate them into functional specifications and user stories
• Proficient in producing documentation such as business cases, use cases, test plans, training materials, and post-implementation reviews
• Proven ability to evaluate and advise leadership on IT and business process improvement initiatives
• Expert in root cause analysis and impact assessment, utilizing structured business analysis techniques
• Strong stakeholder engagement, negotiation, and facilitation skills
• Regularly sit or stand for a prolonged period of time
• Employ visual acuity and dexterity in the regular use of computers and other related equipment

At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness.

Baker is an EOE Disability/Veterans Employer.

Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing hrtech@sharedservices.cc or calling 1-513-539-4000 and asking for HR.