Senior Manager, Data Science

Overview

The Senior Manager, Data Science is a critical leader of Sprouts’ personalization strategy and execution. This person will work with the Director, Data Science and other leaders in marketing and merchandising to set weekly, monthly, quarterly and annual strategies to deliver more personalized experiences for our customers. They will lead a team of data scientists and work cross functionally with analytics, CRM, Media, eCommerce, Merchandising and IT partners to achieve the goals of this program.

This person will be responsible for maintaining our proprietary personalization engine as well as working in partnership with engineering to continuously improve our capabilities in this space.

In addition, this person will lead other advanced analytics and machine learning projects as assigned by the organization. #LI-AD1

Overview of Responsibilities

Team Leadership and Strategic Thinking (25%)

• Directly manage & develop a small team of data scientists
• Participate in goal & objective setting
• Create plans & strategies to achieve goals within budget

Development & Machine Learning (50%)

• Maintain and enhance proprietary personalization engine while championing adoption of emerging data science methodologies and technologies
• Maintain a backlog of feature enhancements to enable better personalized experiences over time
• Ensure proper operation of all personalized offers & audiences

Analytics & Measurement (15%)

• Proactively find new opportunities to better personalize to our customers through customer interaction data
• Responsible for leading our test & learn capabilities for customer level tests
• Measure and report on outcomes from all personalization activities

Collaboration & Administration (10%)

• Ensure alignment with all partners for upcoming personalization activities
• Complete offer/campaign submission and shepherd each through setup
• Complete mandatory tasks as a people manager (i.e. annual reviews, etc)

Qualifications

Knowledge, Skills, and Abilities

• Bachelor’s degree in computer science, data science, machine learning or related field required; Master’s or PhD preferred.
• Ideal candidate will have at least 8 years’ experience in data science or machine learning demonstrating strong analytical and problem-solving skills
• Ideal candidate would also have at least 5 years’ experience in a joint business/technical role responsible for both development and delivering business results
• Advanced level of experience with databases, scripting, and Business Intelligence tools, such as, Microsoft Azure, PowerBI, Databricks, Python, etc
• Experience with Microsoft Office Suite tools including Outlook, Excel, Word, PowerPoint, Access, Vizio, etc.
• Familiarity with standard data formats including CSV, JSON, XML, etc
• Familiarity with Agile methodology
• Ability to excel in an environment of change, ambiguity, and incomplete information
• Ability to work with very large, complex and disparate data sources (accessing, connecting, and analyzing)
• High level of business/retail knowledge and intuition to guide strategy preferred
• Ability to handle multiple priorities against multiple deadlines
• Strong written and verbal communication skills with the ability to take and give direction while participating in a team environment
• Ability to effectively communicate information and respond to questions from groups of peers, managers, and business partners.

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.

Knowledge, Skills, and Abilities

• Bachelor’s degree in computer science, data science, machine learning or related field required; Master’s or PhD preferred.
• Ideal candidate will have at least 8 years’ experience in data science or machine learning demonstrating strong analytical and problem-solving skills
• Ideal candidate would also have at least 5 years’ experience in a joint business/technical role responsible for both development and delivering business results
• Advanced level of experience with databases, scripting, and Business Intelligence tools, such as, Microsoft Azure, PowerBI, Databricks, Python, etc
• Experience with Microsoft Office Suite tools including Outlook, Excel, Word, PowerPoint, Access, Vizio, etc.
• Familiarity with standard data formats including CSV, JSON, XML, etc
• Familiarity with Agile methodology
• Ability to excel in an environment of change, ambiguity, and incomplete information
• Ability to work with very large, complex and disparate data sources (accessing, connecting, and analyzing)
• High level of business/retail knowledge and intuition to guide strategy preferred
• Ability to handle multiple priorities against multiple deadlines
• Strong written and verbal communication skills with the ability to take and give direction while participating in a team environment
• Ability to effectively communicate information and respond to questions from groups of peers, managers, and business partners.

Team Leadership and Strategic Thinking (25%)

• Directly manage & develop a small team of data scientists
• Participate in goal & objective setting
• Create plans & strategies to achieve goals within budget

Development & Machine Learning (50%)

• Maintain and enhance proprietary personalization engine while championing adoption of emerging data science methodologies and technologies
• Maintain a backlog of feature enhancements to enable better personalized experiences over time
• Ensure proper operation of all personalized offers & audiences

Analytics & Measurement (15%)

• Proactively find new opportunities to better personalize to our customers through customer interaction data
• Responsible for leading our test & learn capabilities for customer level tests
• Measure and report on outcomes from all personalization activities

Collaboration & Administration (10%)

• Ensure alignment with all partners for upcoming personalization activities
• Complete offer/campaign submission and shepherd each through setup
• Complete mandatory tasks as a people manager (i.e. annual reviews, etc)