Senior Scrum Master

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

This role will provide dedicated Scrum Master support for Data & Analytics teams, with a focus on improving Agile execution, Azure DevOps discipline, delivery visibility, and team coordination.

How you'll make an impact

• Facilitate Scrum ceremonies and support predictable sprint delivery across two aligned teams.
• Partner with the Business Analyst to ensure backlog readiness, clear acceptance criteria, and effective sprint intake.
• Own Azure DevOps setup, workflow consistency, dashboards, and delivery reporting.
• Establish QA gates and process standards to improve quality, reduce rework, and increase transparency.
• Remove blockers, manage cross-team dependencies, and escalate risks with mitigation options.
• Ideally looking for someone who has integrated Scrum from the ground up.

About You

• 7+ years of Agile experience, including 3+ years as a Scrum Master.
• Experience supporting multiple delivery teams in data engineering, analytics, or technology environments.
• Strong Azure DevOps experience, including boards, workflows, dashboards, and reporting.

Preferred Experience

• CSM, PSM, SAFe, Azure, or data-related certifications.
• Experience standing up Agile processes, QA gates, or governance practices.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

• 7+ years of Agile experience, including 3+ years as a Scrum Master.
• Experience supporting multiple delivery teams in data engineering, analytics, or technology environments.
• Strong Azure DevOps experience, including boards, workflows, dashboards, and reporting.

Preferred Experience

• CSM, PSM, SAFe, Azure, or data-related certifications.
• Experience standing up Agile processes, QA gates, or governance practices.
• Facilitate Scrum ceremonies and support predictable sprint delivery across two aligned teams.
• Partner with the Business Analyst to ensure backlog readiness, clear acceptance criteria, and effective sprint intake.
• Own Azure DevOps setup, workflow consistency, dashboards, and delivery reporting.
• Establish QA gates and process standards to improve quality, reduce rework, and increase transparency.
• Remove blockers, manage cross-team dependencies, and escalate risks with mitigation options.
• Ideally looking for someone who has integrated Scrum from the ground up.