Senior Software Engineer

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Senior Software Engineer on the CLM - IAM Integrations team, you are responsible for building and maintaining key features that are integral to our customers and business. You are a hands-on technical resource who will collaborate with our development and operations teams to design and develop new scalable features and infrastructure solutions that support our rapid growth and evolving business needs. The ideal candidate should have a flexible attitude, a strong aptitude for learning and sharing knowledge, and a passion for quality-driven development. You will thrive in a fast-paced agile environment, contribute to team decisions, and collaborate effectively with other team members when brainstorming, designing, and implementing new solutions. Additionally, you will help the team succeed by suggesting process improvements, enhancing team effectiveness, and mentoring and modeling engineering best practices.

This position is an individual contributor role reporting to the Director of Software Engineering.

Responsibility

• Write high-quality, maintainable, and testable code in C# .NET and other object-oriented languages
• Create high quality, user-focused experiences using React, GraphQL, and RESTful APIs
• Participate in an Agile environment using Scrum software development practices, Automated unit testing, Continuous integration, Code reviews, Version control systems, Automated build processes
• Research and implement new features and technologies
• Identify and proactively raise issues that may impact delivery commitments
• Troubleshoot and fix production issues, and maintain the codebase
• Design and develop scalable, fault-tolerant systems
• Articulate clear Software Engineering strategies, plans, goals and objectives across multiple Engineering domains, projects and teams, including cross-functional partners
• Lead troubleshooting and remediation efforts during high-severity incidents
• Collaborate with a cross-site development team to drive the design, implementation, testing, and release of products

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BA/BS degree or equivalent work experience
• 8+ years industry experience in Software Engineering
• Experience with C#, Java, C++, or Go
• Experience with building and operating cloud-native microservices and APIs at scale
• Experience with SQL databases (e.g., Azure SQL Database, SQL Server) and NoSQL solutions (e.g., CosmosDB)
• Experience with RESTful APIs, GraphQL APIs, and microservices architecture
• Experience developing software solutions using object-oriented methodologies and design patterns

Preferred

• Knowledge and experience in high scale, highly available (99.99+) systems
• 2+ years professional experience building complex, scalable applications
• Excellent problem-solving skills
• Curiosity and ability to learn new technologies and tool sets
• Experience with Microsoft technology stack (C#, .NET), XML, JSON, NoSQL Databases
• Familiarity with Microservice architecture
• Experience with Microsoft Azure or AWS
• Care deeply about writing high-performance, reusable code for components that will be used across our product

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $164,700.00 - $266,000.00 base salary

Washington: $158,300.00 - $232,575.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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#LI-Hybrid

Basic

• BA/BS degree or equivalent work experience
• 8+ years industry experience in Software Engineering
• Experience with C#, Java, C++, or Go
• Experience with building and operating cloud-native microservices and APIs at scale
• Experience with SQL databases (e.g., Azure SQL Database, SQL Server) and NoSQL solutions (e.g., CosmosDB)
• Experience with RESTful APIs, GraphQL APIs, and microservices architecture
• Experience developing software solutions using object-oriented methodologies and design patterns

Preferred

• Knowledge and experience in high scale, highly available (99.99+) systems
• 2+ years professional experience building complex, scalable applications
• Excellent problem-solving skills
• Curiosity and ability to learn new technologies and tool sets
• Experience with Microsoft technology stack (C#, .NET), XML, JSON, NoSQL Databases
• Familiarity with Microservice architecture
• Experience with Microsoft Azure or AWS
• Care deeply about writing high-performance, reusable code for components that will be used across our product

As a Senior Software Engineer on the CLM - IAM Integrations team, you are responsible for building and maintaining key features that are integral to our customers and business. You are a hands-on technical resource who will collaborate with our development and operations teams to design and develop new scalable features and infrastructure solutions that support our rapid growth and evolving business needs. The ideal candidate should have a flexible attitude, a strong aptitude for learning and sharing knowledge, and a passion for quality-driven development. You will thrive in a fast-paced agile environment, contribute to team decisions, and collaborate effectively with other team members when brainstorming, designing, and implementing new solutions. Additionally, you will help the team succeed by suggesting process improvements, enhancing team effectiveness, and mentoring and modeling engineering best practices.

This position is an individual contributor role reporting to the Director of Software Engineering.

Responsibility

• Write high-quality, maintainable, and testable code in C# .NET and other object-oriented languages
• Create high quality, user-focused experiences using React, GraphQL, and RESTful APIs
• Participate in an Agile environment using Scrum software development practices, Automated unit testing, Continuous integration, Code reviews, Version control systems, Automated build processes
• Research and implement new features and technologies
• Identify and proactively raise issues that may impact delivery commitments
• Troubleshoot and fix production issues, and maintain the codebase
• Design and develop scalable, fault-tolerant systems
• Articulate clear Software Engineering strategies, plans, goals and objectives across multiple Engineering domains, projects and teams, including cross-functional partners
• Lead troubleshooting and remediation efforts during high-severity incidents
• Collaborate with a cross-site development team to drive the design, implementation, testing, and release of products