Senior Supply Chain Manager

This is an onsite position requiring the team member to be onsite for all scheduled workdays. This position offers relocation assistance.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

Leads all aspects of the site supply chain function, including procurement, production planning, warehouse management, transportation, inventory, shipping and receiving, and database coordination, while optimizing resources to achieve delivery, lead-time, inventory, and cash flow objectives.

Essential Duties and Responsibilities

• Leads site supply chain strategy and execution across production planning, procurement, inventory, warehousing, transportation, and database coordination to meet delivery, lead-time, inventory, and cash flow objectives.
• Provides leadership and direction for development and execution of production, inventory, and material plans in partnership with regional planners and other cross-functional stakeholders.
• Owns site participation in the monthly S&OP process by ensuring accurate inputs, aligning outputs, and representing the site in required production, supply chain, and customer meetings.
• Partners with regional planners and demand analysts to evaluate customer and intercompany demand, market trends, and capacity constraints in order to balance service, inventory, and resource utilization.
• Oversees development of the site Master Production Schedule and production volume plans to align forecast, market demand, and operational capability.
• Leads implementation and oversight of vendor-managed inventory programs to support continuity of supply and inventory optimization.
• Directs supply chain analytics and planning processes, including volume and variability analysis, to support lean manufacturing and continuous improvement initiatives.
• Oversees Rough Cut Capacity Planning for labor, machines, tools, and materials to ensure production plans are achievable and to identify resource gaps and mitigation plans.
• Partners with strategic supply planning and procurement to establish raw material sourcing strategies that optimize inventory, transportation cost, and cash flow.
• Provides leadership for customer order management and ensures effective communication among the site, headquarters, other plants, and customers.
• Monitors manufacturing lead times, delivery performance, production results, and inventory levels to identify variances, drive corrective actions, and sustain customer service performance.
• Oversees management and disposition of slow-moving and obsolete inventory to reduce waste and improve working capital performance.
• Champions development and implementation of planning tools, systems, and process improvements where standard solutions do not meet business needs.
• Ensures effective execution of product transfer plans and supports data integrity across ERP and MES systems through strong process ownership and coordination.
• Represents the supply chain function in customer audits, complaint investigations, plant tours, and other business or compliance-related activities as needed.
• Promotes compliance with all West HSE programs, regulatory requirements, and site standards.
• Supports a clean, safe, and organized work environment in alignment with West 5S expectations.
• Performs other duties as assigned.

Education

• Bachelors Degree in Business Administration, Supply Chain, Engineering or Finance, or equivalent.
• Master’s Degree preferred.

Work Experience

• Minimum 10 years’ experience in operational management in the medical device/pharma/plastics injection industry.
• Prior manufacturing experience in an industrial /cGMP setting preferred.

Preferred Knowledge, Skills and Abilities

• Excellent written and verbal communication skills with all levels of employees.
• Ability to prioritize, work independently and make judgement calls
• Strong problem-solving and analytical skills
• Must have strong communication and active listening skills
• Proficiency with SAP and Microsoft Office. Master Control or similar systems and databases, a plus.
• Understanding of:
  • Standard inventory management practices
  • Standard shipping and export documentation
  • Warehouse operation and management

License and Certifications

• Manufacturing\Certified in Logistics, Transportation, and Distribution (CLTD)-APICS preferred
• Manufacturing\Certified in Production and Inventory Management (CPIM)-APICS preferred

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

• Able to sit and/or stand for extended periods
• Able to be able to lift and carry various items up to 40 pounds
• Able to climb stairs and ladders
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Must also be able to maintain confidentiality and resolve conflicts.
• Ability to make independent and sound judgments.
• Read and interpret data, information, and documents
• Analyze and solve problems and interpret situations
• Work under deadlines with constant interruptions

What We Offer

Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.

Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.

Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.

This position offers relocation assistance

This is an onsite position requiring the team member to be onsite 5 days per week

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening. #LI-BC1 #LI-Onsite