Mindlance · Rochester, New York, US

Service Desk Analyst

Open23.09 - 24.58

Open — Mindlance has a posting for this job. Posted 31 Aug 2026.

This posting

Posted 31 Aug 2026 · 23.09 - 24.58

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Summary Description: The Service Control/Operations Methodology at Excellus generally consists of the following disciplines: - Service Desk - Access Management - Asset and Configuration Management - Incident/Problem/Change Management The Service Desk Analyst is specific to the Service Desk Function at Excellus through the IT Help Desk. The Service Desk Analyst role is to ensure resolution, repo...

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