ServiceNow Developer

Requisition ID: 182827

Job Level: Senior Level

Home District/Group: DHO Information Technology Group

Department: Technology Group

Market: Corporate Home Office

Employment Type: Full Time

Position Overview

The Senior ServiceNow Engineer (Lead Developer) is responsible for delivering high-quality, scalable, and maintainable technical solutions on the ServiceNow platform. This role leads development efforts, ensuring that solutions are built efficiently and in alignment with established architectural standards and best practices.

As the primary execution lead, this role translates prioritized business requirements into robust technical solutions while contributing to platform optimization, code quality, and overall delivery excellence.

District Overview

Kiewit Technology Group builds solutions to enable and support our company's expansive operations. Our mission is to deliver project schedule and cost certainty by employing technology designed by and for the construction industry. Our team utilizes systems and tools that manage every part of Kiewit's business and the project lifecycle to improve planning and day-to-day execution in the field. We give our people real-time data to make faster, smarter decisions.

Location

This is a full time in office role in Omaha, NE. We are not offering relocation support for this role.

Responsibilities

1. Development Execution & Solution Delivery

• Design and build roadmap-driven features, workflows, and integrations
• Translate user stories and requirements into functional technical solutions
• Ensure solutions are delivered with a focus on scalability, maintainability, and performance
• Collaborate with product, architecture, and operations teams to ensure aligned and efficient delivery

2. Technical Leadership & Engineering Standards

• Lead development efforts and provide technical guidance across implementations
• Conduct code reviews to ensure quality, consistency, and adherence to standards
• Enforce ServiceNow development best practices and coding standards
• Promote reusability, simplicity, and alignment with platform-native capabilities

3. Platform Optimization & Continuous Improvement

• Identify and reduce technical debt
• Optimize platform performance, including workflows, scripts, and integrations
• Recommend improvements to enhance scalability, efficiency, and system reliability
• Support ongoing efforts to maintain a clean, sustainable codebase

4. Business Analysis Support (Execution-Level)

• Partner with Product Management and Business Analysis to:
  • Refine user stories into detailed technical tasks
  • Identify gaps, risks, or ambiguities in requirements
  • Provide effort estimates and technical input for planning
• Ensure clarity and readiness of work items prior to development

5. Release & Deployment Support

• Participate in deployment activities across environments
• Support release execution and validation
• Troubleshoot and resolve issues during and after deployments
• Collaborate with operations to ensure smooth and stable releases

Qualifications

• Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Software Engineering, Computer Information Systems, Business Administration with a Technology focus or similar; or equivalent professional work experience
• 3+ years of experience with ServiceNow development, including workflows, scripting, and integrations
• Deep understanding of ServiceNow platform capabilities and development best practices
• Experience translating business requirements into technical solutions
• Proficiency in JavaScript and ServiceNow scripting frameworks
• Experience with code reviews, version control, and development standards
• Strong problem-solving skills with a focus on performance and scalability
• Ability to collaborate effectively with cross-functional teams
• Strong attention to detail and commitment to quality and maintainability #LI-AK1

Other Requirements:

• Regular, reliable attendance
• Work productively and meet deadlines timely
• Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
• Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
• Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
• May work at various different locations and conditions may vary.

We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

Equal Opportunity Employer, including disability and protected veteran status.

​