Shipping Supervisor

Why you will love working at Maola:

• Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.
• We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.
• Our employees are an integral part of who we are — what you do and what you think matters.

Starting Annual Salary Range: $80,000 - $95,000 USD

SUMMARY

The Shipping Supervisor oversees the daily operations of the shipping department in our dairy manufacturing facility. This role ensures the accurate, efficient, and timely shipment of products while maintaining compliance with company policies, GMPs, safety standards, and regulatory requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following. Other duties may be assigned.

• Supervise and coordinate activities of shipping staff to ensure efficient operations.
• Collaborate with Department Managers to implement and evaluate practices aimed at continuous improvement.
• Manage scheduling and cover staff vacancies as needed per SOP.
• Oversee and coordinate all shipping activities, ensuring orders are processed, loaded, and shipped accurately and on time.
• Verify shipments against orders, ensuring accuracy in product count, labeling, and
• Monitor and maintain inventory control to minimize discrepancies and ensure accurate record-keeping.
• Work closely with carriers and third-party logistics providers to coordinate pick-ups and
• Address and resolve any shipping-related issues promptly to minimize
• Supervise and provide direction to shipping team members, including training and
• Assign daily tasks and monitor progress to ensure productivity targets are
• Foster a positive and productive work environment that promotes teamwork and continuous improvement.
• Ensure proper communication between shifts and departments to streamline
• Ensure all shipping operations comply with company policies, regulatory guidelines, and food safety standards (e.g., SQF, GMPs, HACCP).
• Conduct regular inspections of shipping areas, equipment, and procedures to ensure compliance with safety protocols.
• Train employees on proper handling and loading procedures to prevent product damage and ensure workplace safety.
• Maintain and enforce cleanliness and organization in the shipping area to meet food safety and OSHA requirements.
• Prepare and maintain accurate shipping records, including bills of lading, packing slips, and other required documentation.
• Track and report key shipping metrics, such as on-time delivery rates and shipping errors, and implement corrective actions when needed.
• Lead daily shift meetings.
• Follow FIFO.
• Actively engage in waste reduction efforts in all Monitor and record necessary waste-tracking documentation.

BASIC REQUIREMENTS

• High school diploma, general education degree (GED), or international equivalent required.
• A bachelor’s degree in business, Science, Engineering, or any related field is preferred.
• Minimum of three (3) years of experience in shipping or warehouse operations required.
• At least a year of operational leadership experience in food manufacturing.
• Experience in the dairy industry is preferred
• Strong knowledge of shipping and logistics
• Proficiency in warehouse management systems (WMS) and Microsoft Office Suite (Excel, Word, Outlook).

COMPETENCIES

• Communication
• Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability
• Take responsibility for actions and anticipate challenges before they arise.
• Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
• Prioritize understanding and meeting both internal and external customer needs.
• Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
• Proactive in identifying opportunities and addressing potential threats.
• Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving
• Possess the ability to identify and address complex issues with minimal guidance.
• Skilled at analyzing challenges and finding practical, effective solutions.
• Collaboration
• Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
• Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to stand and walk. The employee must be able to reach, bend, extend, and lift 50-60 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment may require working in the cooler room with varying degrees of temperature and may include contact with water or dairy liquids.
• Exposed to a noise level of 90 decibels. The noise level in the work environment is usually moderate/high. Wet/slippery work conditions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. They may also be exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. Work will occur in a refrigerated warehouse with temperatures as low as 34 degrees.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Maola Local Dairies® is a farmer-owned cooperative committed to its local farm families and to producing high-quality, nutritious dairy products. Founded in 1920, Maola processes and delivers your favorite milk, cream, and dairy products to families, schools, and communities while investing in quality, innovation, and sustainability across its farms and supply chain. Learn more at www.maolamilk.com.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.