Site Reliability Engineer

About SeekNow

Seek Now is transforming property inspections through technology, data, and human expertise. We deliver faster, smarter, more reliable insights to insurance carriers and single-family rental markets, and we’re just getting started. If you want to be part of a product-driven, tech-forward team building real-world impact at scale, you’re in the right place.

The Role

As a Site Reliability Engineer, you'll be responsible for the availability, scalability, and operational health of our AWS-hosted infrastructure. You'll lead incident response, build the automation that lets our engineering teams ship safely and often, and drive a culture of measurable reliability across the organization.

What You'll Do

• Own the reliability and performance of production services running in AWS, including capacity planning, cost optimization, and architecture reviews
• Design, build, and maintain fully automated CI/CD pipelines that take code from commit to production with minimal manual intervention
• Lead incident management: serve in the on-call rotation, coordinate response during outages, run blameless postmortems, and drive remediation to completion
• Define and track SLOs, SLIs, and error budgets in partnership with product and engineering teams
• Build and improve observability through monitoring, logging, alerting, and distributed tracing
• Manage infrastructure as code and eliminate toil through automation
• Partner with development teams to embed reliability best practices into system design and release processes
• Contribute to disaster recovery planning, security hardening, and compliance efforts

What We're Looking For

• 4+ years in SRE, DevOps, or cloud operations roles supporting production systems
• Deep hands-on experience operating workloads in AWS (e.g., EC2, ECS/EKS, Lambda, RDS, S3, IAM, VPC, CloudWatch)
• Proven experience with incident management: on-call ownership, incident command, root cause analysis, and postmortem processes
• Demonstrated track record of building fully automated CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, CodePipeline, or similar)
• Strong infrastructure-as-code skills with Terraform, CloudFormation, or CDK
• Proficiency in at least one scripting or programming language (Python, Go, Bash)
• Experience with containers and orchestration (Docker, Kubernetes)
• Familiarity with observability tooling such as Datadog, Prometheus/Grafana, or the ELK stack
• Clear communicator who stays calm under pressure and can explain complex issues to technical and non-technical audiences

Nice to Have

• AWS certifications (Solutions Architect, DevOps Engineer)
• Experience with GitOps workflows (ArgoCD, Flux)
• Background in security operations, compliance frameworks (SOC 2, ISO 27001)

Why You'll Love It Here

• Tech-First Culture: We believe in building smart, scalable systems—and we invest in them.
• Real-World Impact: Your work will touch thousands of users every day, improving workflows and outcomes.
• Autonomy + Collaboration: Own your space while being part of a highly connected, supportive team.
• Growth-Minded Environment: We prioritize learning, innovation, and pushing the limits of what’s possible.

What We Offer

• Competitive salary
• Comprehensive health, dental, and vision coverage
• 401(k) with company match
• Flexible PTO and hybrid work arrangement in Atlanta

Location

This role is based in Atlanta, GA, with a hybrid schedule.