Solutions Engineer

Position Summary

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

Status: Full-Time

Schedule: Monday-Friday, 8am-5pm

Location: Onsite

*On Call Required*

ORLANDO HEALTH - BENEFITS & PERKS:

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Position Summary
Under General Supervision responsible for evaluating, designing and developing technical solutions within the
technology functions of the company in accordance with the policies and practices at Orlando Health. Also, this
position will be responsible for hands-on analysis and design of various current and new initiatives while
maintaining current Orlando Health Systems.

Responsibilities

Essential Functions
• Make ongoing recommendations of solution standards and system configurations.
• Analyzing the systems and requirements to provide best technical solutions.
• Define systems requirements and specification.
• Providing design reviews, planning, developing and resolving technical issues.
• Driving the analysis, design, and development of a roadmap and implementation plan based upon a current
vs. future state in a cohesive solution architecture viewpoint.
• Delivering highly complex solution & Design using in-depth knowledge within the business domain.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA
and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
• Assist in technical presentations and info-sharing sessions to create a clear and uniform understanding of the
new systems to various constituents within
• Provide Level-2 support and involve in resolution of technical issues as they arise.
• Responsible for assisting with the overall system design and architecture.
• Responsible for creating roadmap documents, architectural documents, process documents, standards
documents and governance documents.
• At times, responsible for assisting with client and project engagements to document technical requirements
for database, applications, integration, infrastructure, etc.

Qualifications

Education/Training
• Bachelor’s degree required. Associate’s degree and two (2) years of directly related work experience may
substitute for the Bachelor’s degree (in addition to the requirements listed in the Experience section). Four
(4) years of directly related work experience may also substitute for the Bachelor’s degree (in addition to the
requirements listed in the Experience section).

Licensure/Certification
• One (1) related certification required – Cisco, Microsoft, VMWare, Citrix, Storage or Cloud.

Experience
• Three (3) years of hands on experience in a technical environment and/or solutions implementation role,
including experience with Network Infrastructure, VoIP, Computing, Virtualization and Storage.

Education/Training
• Bachelor’s degree required. Associate’s degree and two (2) years of directly related work experience may
substitute for the Bachelor’s degree (in addition to the requirements listed in the Experience section). Four
(4) years of directly related work experience may also substitute for the Bachelor’s degree (in addition to the
requirements listed in the Experience section).

Licensure/Certification
• One (1) related certification required – Cisco, Microsoft, VMWare, Citrix, Storage or Cloud.

Experience
• Three (3) years of hands on experience in a technical environment and/or solutions implementation role,
including experience with Network Infrastructure, VoIP, Computing, Virtualization and Storage.

Essential Functions
• Make ongoing recommendations of solution standards and system configurations.
• Analyzing the systems and requirements to provide best technical solutions.
• Define systems requirements and specification.
• Providing design reviews, planning, developing and resolving technical issues.
• Driving the analysis, design, and development of a roadmap and implementation plan based upon a current
vs. future state in a cohesive solution architecture viewpoint.
• Delivering highly complex solution & Design using in-depth knowledge within the business domain.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA
and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
• Assist in technical presentations and info-sharing sessions to create a clear and uniform understanding of the
new systems to various constituents within
• Provide Level-2 support and involve in resolution of technical issues as they arise.
• Responsible for assisting with the overall system design and architecture.
• Responsible for creating roadmap documents, architectural documents, process documents, standards
documents and governance documents.
• At times, responsible for assisting with client and project engagements to document technical requirements
for database, applications, integration, infrastructure, etc.