Cape Cod Healthcare · Hyannis, Massachusetts, US

Switchboard Operator

OpenPay not stated

Open — Cape Cod Healthcare has a posting for this job. Posted 23 Aug 2026.

This posting

Posted 23 Aug 2026 · Pay not stated

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About this job

  1. Provides excellence in Customer Service through efficiently and accurately directing calls to appropriate individuals and departments using a positive and friendly tone.
  2. Handles emergency calls in a timely and effective manner in a fast-paced environment.
  3. Prioritizes, receives, analyzes and determines proper routing and handling of all calls related to emergencies, including but not limited to, for Police, Fire, Codes for Emergency Medical Personnel, and Alarms.
  4. Appropriately manages multiple modes of communication, including but not limited to; e-mail, telephones, pagers, radios and overhead paging.
  5. Revises on-call schedules for Clinical and Ancillary Departments.
  6. Updates communications database.
  7. Maintains STAT log, pager log and key log.
  8. Issues and receives communication devices when requested.
  9. Control lockset keys as required.
  10. Performs other work-related tasks and activities as assigned or requested by manager.
  • Ability to read, write and communicate in English
  • High School diploma or GED
  • Acute hearing and demonstrable ability to speak English clearly
  • Twelve (12) months experience in a call center, switchboard or where answering phone calls is a primary duty (Secretary, Scheduler, Patient Account Representative, Information Desk Receptionist, Booking Clerk, Food Service Clerk or similar positions).
  • Basic PC skills with experience using Microsoft Office Suite (Word, Excel, Outlook, etc.)

Read the full posting

Not this job's pay

What do Healthcare Support & Administrative jobs in Massachusetts pay?

Talentify has no pay figure for this posting. The lines below are about Healthcare Support & Administrative jobs on Talentify in Massachusetts as a group, computed by Talentify's job index across their postings. They are not the pay for this job.

Of the 613 Healthcare Support & Administrative jobs on Talentify in Massachusetts, 338 list pay per hour.

Taking the midpoint of each listed range, the middle half pay 21.00–23.99 USD per hour and the median is 22.37 USD per hour.

301 of these 338 name no currency; they are counted as USD because the jobs are in the United States.

Pay as employers listed it, not adjusted or verified. Updated 2026-11-13.

Computed on 2026-11-13 from the pay in 338 listings.

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Also open at Cape Cod Healthcare

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Same job, other employers

Switchboard Operator jobs in Massachusetts at other employers

Pages on Talentify for this job in Massachusetts, at employers other than Cape Cod Healthcare. Each page says open or closed for itself.